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Do you need help?

In this section you can easily find answers to the most frequently asked questions relating to orders, delivery, payments and much more.

Orders and payments

Making a purchase in the GEOX online shop is quick and easy! Find out about available payment methods and enjoy full security as you shop.
Shipping information

Everything you need to know about our deliveries, from costs to timescales.
Returns and refunds

Not satisfied with your purchase? Find out how to return your order free of charge!
In-store services

Discover all the free services at your disposal in Geox stores.
Contacts

If you have any questions or need help please contact us. We will be happy to assist you.
Size guide

Follow our advice to find the perfect size of Geox footwear and clothing.
Product guide

You can find all the information relating to the materials we use - and how to clean them - here.
Terms & conditions

You can find the Conditions of Use, the Sales Terms and Conditions and the Returns Policy here.
Privacy policy

The security of our users’ personal data is very important to us.
Newsletter

Subscribe to the Geox newsletter to receive updates on new products and promotions.
My account

View or change your personal data.