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For any returns on orders placed from 21st June 2018 to 5th July 2018, please contact our customer service at 80043696943.
Geox Retail SRL has taken charge of the management of the ecommerce website from 5th July 2018.
Our Customer Service is always available to facilitate your return procedures and any request for information.
Geox Customer Service
You can request a refund up to 14 days after the date on which your order was delivered. Before returning the goods, make sure they are in the same condition in which you received them, with all the tags still attached and in a single box. For more information, please see our section regarding Returns and Refunds.
Log in to your "MYGEOX" account and go to the orders section to view available Refund AuthorisationsOrders
If you placed your order without creating a user account, please use this form to obtain your Refund Authorisation. The process is simple: just enter the order number from your Shipping Confirmation email, along with your email address.