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Geox Customer Service is always ready to help you!

The hours of operation are Monday to Friday, from 09:00 am to 09:00 pm (ET), excluding public holidays.

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1 877 855 1740

Geox Customer Service is always ready to help you! The service is active from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1), excluding public holidays. Calls are free from landlines, may be subject to limitations if made from a mobile network.

GEOX TERMS AND CONDITIONS

This Geox Terms and Conditions document (the “Terms and Conditions”) consists of the following sections:
1. About Us; 2. Terms and Conditions of Purchase; 3. Terms and Conditions of Use of the Website; 4. Miscellaneous Provisions


 
1. ABOUT US

The website www.geox.com (hereinafter the "Website" or "geox.com") is owned by Geox S.p.A. (“Geox”), with registered office in Italy at via Feltrina Centro 16, 31044 Montebelluna (TV), VAT No., Tax Identification No. and Treviso Companies’ Registration No. IT03348440268. Geox S.p.A. is the parent company of the Geox Group (as defined below).

When you access the Website or make an order through the Website, your access and the sales contract between you and the Website will be governed by the Geox Terms and Conditions, specifically the Terms and Conditions of Purchase and the Terms and Conditions of Use of the Website.

Depending on the Country in which you are located or you select as Country of destination of the Products, the sale, delivery and invoicing is made by one of the companies belonging to our group, i.e. companies directly or indirectly subject to the direction and control of Geox. Click here to see the list of companies for sales in each Country you may select.
When we refer to “we”, “us”, or “Geox” we may refer to Geox S.p.A. or any company of the Geox Group, depending on the context.
Below is the lis of the companies associated with or affiliated with Geox (”Geox Group”):

  • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT No. IT05563231009 and its branches and tax representatives
  • Geox Holland B.V., Claudius Prinsenlaan 144, 4818 CP Breda, The Netherlands, Vat No. L808308415B01 and its branches
  • Geox Poland S.r.o., ul. Postępu 12, 02-676 Warsaw, The District Court of the Capital City of Warsaw in Warsaw, XII Business Division of the National Court Register, KRS no. 188703, NIP 527 26 61 853, REGON 143330459, VAT No. PL 5272661853
  • Geox Hungary KFT, 1085 Budapest, Kálvin tér 12. II., Hungary, VAT Code HU1177325
  • Geox Suisse SA, Via Balestra, 27, Mail Box 5718,6900 Lugano – Suisse, VAT Code CH 546564
  • • S&A Retail Inc., Operative Office: 29 West 34th Street, 3rd floor New York, New York 10001, Federal Tax ID no. 51-0411261
  • • Geox Canada Inc., 2110 Matheson Boulevard East Suite 100, Mississauga, Ontario, Canada L4W 5E1 .

 

2. TERMS AND CONDITIONS OF PURCHASE

Please read these Terms and Conditions of Purchase carefully before ordering any Online Products from the Website. Please note that all of the Terms and Conditions (including the limitation of liability and indemnity sections in the Terms and Conditions of Use of the Website section) apply to any purchase from the Website, so please make sure to review the Terms and Conditions in their entirety.

 
WHEN THE TERMS AND CONDITIONS OF PURCHASE APPLY

When you place an order on the Website to purchase any of our products (“Products”), you fully accept and agree to comply with these Terms and Conditions of Purchase and Terms and Conditions of Use.

If you need any clarification on the terms or conditions set forth in these Terms and Conditions of Purchase, please contact our Customer Care Team.

 
NATIONAL WEBSITE INTERFACES

Geox operates the Website with delivery in many Countries. Due to climate-related needs or the application of mandatory laws (e.g. sales tax or regarding official mandatory periods for end of season sales), the Products sold and their prices may vary from Country to Country. This is why we have created different interfaces for the Website. When you connect for the first time, you will be asked which interface you wish to use. You can always change this choice later.

 
WHO CAN PURCHASE PRODUCTS ON THE GEOX WEBSITE?

Our Website is for final consumers only. If you are a professional reseller and/or wish to resell the Products, please contact our Customer Care Team, and we will be happy to create a personalized offer based on your needs. Each customer may place a maximum order of Euro 1,500.00 or USD 1,670.00 or CAD 2,250 (or equivalent amount of local currency) at one time.

You must be at least 16 years old to use our Website. Canada users must be at least 18 years old.

You may make a purchase whether you are a registered user or a guest. If you are a registered user, it may be simpler and faster making the order, because our system will use the data already recorded.

You may purchase the Products from any national interface with delivery address within the relevant Country, but please pay attention to prices, VAT and delivery costs. Remember that by law we must apply the VAT of the Country (and state/province) of delivery of the Products. When used in these Terms and Conditions, the term “VAT” shall be understood to include applicable state, provincial and federal or national sales taxes (including those applicable to purchases made in the United States and Canada) and applicable value added taxes.

 
HOW TO PURCHASE PRODUCTS FROM OUR WEBSITE

On our Website, you will be able to view the Products for sale and the information about the Products. When you choose a Product, you will need to complete the order form and submit it in accordance with the instructions on the screen. Submission of the purchase order consists of an offer to purchase the Products listed in the order and an acceptance of these Terms and Conditions of Purchase, of the Privacy Policy and the Geox Cookie Policy. The purchase offer is binding from the moment you submit it. However, you have the right to return the Product purchased within 30 days from delivery.

The data fulfilled in your order form are processed according to our Privacy Policy. You will find all the information in our Privacy Policy, which can be accessed here. You may access your orders in the MyGeox Account section.

Geox is entitled at any time to verify your order and/or decline it, without providing an explanation. We have listed some cases where Geox will decline consumer orders:

  • • The Products ordered, even if still displayed on the Website, are no longer available.
  • • We were not able to obtain authorization for payment from your credit card provider or from your account.
  • • We suspect that the order was sent with the aid or involvement of software, robots, crawlers, spiders or other automated means or devices.

When you enter your order data, you will see the link that leads you to the order number, where you can view the details of your order.

The purchase contract is confirmed only when you receive an e-mail confirmation of the order, the order number and details of the Products ordered. We will also send you the delivery information.

Be careful when filling out the order form. It is your sole responsibility to ensure that the information provided in the order form is accurate and complete.

If you notice an error, please contact our Customer Care Team.

 
MYGEOX ACCOUNT

In the MyGeox Account section, you can always check the status of your orders.

Please, take note that an incomplete order may not be confirmed. We recommend to check the price and delivery costs before making any payment because prices may change depending on the promotions in place at the time of the payment and may differ from the price you saw when you put the Product in the cart.

 
WISH LIST

In your Wish List, you can save the Products you like. Please note: these Products have not been reserved for you and their price may change depending on the promotions in place at the time of purchase compared to the price displayed when you saved the Products in your Wish List.

 
CHANGING SIZE OR COLOR

We are sorry, but since orders are processed promptly after submission, we cannot change sizes or styles (including colours). If you wish to change a Product, you need to return it and make a new purchase or you can contact our Customer Care Team within 60 minutes from placing the order and they will try to assist you. Please take note that Customer Care service is only available at certain times.

 
ORDER CANCELLATION

Since the order is processed promptly after submission, we are unable to cancel it. You may try to contact our Customer Care Team within 60 minutes from placing the order and they will try to assist you. Please take note that Customer Care service is only available at certain times.

 
PRICE

The prices indicated are inclusive of VAT or further sales taxes, other than as indicated in the U.S. and Canadian national websites. Prices are either in Euro (EUR), USD, CAD, or in the local currency displayed.

Notice: We reserve the right to change the price of the Products and to change, limit or end any special offer, promotion or discount on the Products at any time.

Special promotions and sales may also depend on the selected Country.

When you place a Product in your shopping cart, but have not yet submitted your order, you have not confirmed the purchase. We recommend that you always check the price before submitting an order, because the price may have changed.

Notice: Prices may vary from Country to Country (and State to State and province to province), in part due to the application of different VAT rates in the various Countries (and state/province). We are required by law to apply the VAT of the Country (and state/province) of destination, so the final price including VAT may be recalculated on the basis of the Country (and state/province) where you have requested delivery.

Prices may also vary during sales periods in some Countries or within promotions for some Countries or for further reasons directly connected with the Country at issue.

 
DELIVERY: DESTINATIONS, TIMEFRAMES AND COSTS

To ensure you have the best service, the sale of the Products is managed by companies belonging to Geox Group and located close to the place of destination of your order. You can find the list of our companies and the Countries in which they operate here.

We have entered into agreements with the major courier services who will deliver the Products to you according to their own guidelines and policies. We will send you the information regarding the delivery including the expected time of delivery(if known) and the name of the courier so you may check its guidelines, policies and the available services. Delivery times vary depending on the Product, destination Country and type of delivery you choose in the order.
A signature may be required for the delivery.
Delivery to every location in the world may not be available. Click here to find out if we can deliver in your Country from the web page that you are linked to.

Since the actual delivery may be impacted by many events beyond our control after the Products have left our facilities, NEITHER GEOX NOT ITS AFFILIATES AND THEIR RESPECTIVE EXECUTIVES, SHAREHOLDERS, PARTNERS, MANAGERS, OFFICERS, REPRESENTATIVES AND EMPLOYEES MAKE ANY REPRESENTATION OR WARRANTY AND HEREIN DISCLAIM ANY AND ALL LIABILITIES FOR ANY LOSSES, COSTS, DAMAGES AND/OR EXPENSES, DERIVING FROM OR REGARDING ANY DELAY IN THE DELIVERY.
Some couriers offer tracking services. If this service is available, you will receive the tracking number you can use to track your order.
Please allow 24-48 hours after the shipment has been picked up by the courier for your tracking information to become active.
Some couriers offer the possibility to schedule the delivery and/or offer at door delivery: please, check the websites of the courier to learn about the services offered by the courier.

If you are responsible for the cost of delivery the Products and any duties, this will be specified when you place the order. Costs for delivery vary depending on the Product, destination Country and type of delivery. Couriers are only able to deliver to private residential and/or office addresses.
If you have purchased several Products, we may make partial deliveries so that you receive the delivery as soon as possible, without charging you additional costs.
Each individual delivery shall constitute a separate contract of purchase.

If you refuse to collect or to accept your Products, when delivered to you, the contract of purchase may be cancelled at our discretion. In this case, we will credit the price that you have paid using the same payment method you used, less delivery costs and storage costs. We will send you information regarding this matter to the e-mail address you entered in the order.

 
SCHEDULING DELIVERY

To receive information about payment methods, click here.

We wish to inform you that we verify your preferred method of payment for each purchase. Based on the results of the payment verification, we reserve the right to reject certain payment methods. If your credit card is close to expiry, we may ask you to enter a new one.

Payment can only be made in the currency displayed on the order. Any currency conversion will be implemented by your credit card provider.

 
SECURITY FOR PAYMENTS WITH CREDIT CARDS

The security of your payment information is very important to us. Geox has activated commercially available fraud prevention services using the credit card processing circuits in an attempt to safeguard your information.

 
INVOICING

Companies in the Geox Group will take care of the sale and invoicing of the Products and delivery costs. Click here to see the list of our sales companies in each Country. In any event, your order and the purchase contract is processed according with these Terms and Conditions.

If we choose, or are required by the laws in force, to send or make available a tax invoice, we reserve the right to ask you for your tax or social security identification number and to send or make the invoice available electronically.

 
TRANSFER OF OWNERSHIP OF THE PRODUCTS

The delivered Products will remain our property until we collect the relevant price and delivery charges specified in the order form.

The risk that the Products are lost or destroyed remains with us until they are delivered to the address you have indicated.

 
SIZE GUIDE

We have provided you with a Size Guide to help you choose the most suitable footwear and apparel. Even with a Size Guide, every body and foot is shaped differently. The Size Guide is simply an estimate to help, but you are responsible for ensuring you order the size that fits best.

 
PRODUCT QUALITY AND CARE

Visit our dedicated Website section where you can find information on how to take care of our Products.

 
RETURNS

We grant you the right to return the Products within thirty (30) days from the delivery, without being required to provide reasons. We will ask you if you want to inform us of the reason for the sole purpose of improving our service, but you are free to not answer.

In the case of several Products ordered in a single order and delivered separately, this time period is calculated from the last delivery.

To return any Product, please inform us. If you click here and complete the form on our Website, we will send you a confirmation by e-mail as soon as reasonably possible. For any other information, follow the instructions provided in the returns section or the FAQs on our Website.

European citizens or residents might also use the withdrawal form provided by the European Union by clicking here in case of purchases in the European Union, although the use of said form is not mandatory. In case of any return to be cleared through customs, the form found by clicking here contains all the information necessary for customs clearance.

REFUND

If you decide to return a Product, we will exert our commercially reasonable efforts to refund the payments made, including any delivery costs from Geox to yourself (with the exception of additional expenses if you have chosen a method of delivery other than the standard delivery offered by Geox), as quickly as reasonably possible. The same payment method chosen during the initial transaction will be used for refund.
In the case of cash on delivery (where this payment method is available), the refund will be made by bank transfer: you will need to provide us with your bank account identification number (for example: IBAN, SWIFT) in order to be able to process the credit.

Refund may remain pending until we have received and checked the Products.

You are responsible for the delivery costs of the return, unless it is specified that Geox will bear these costs. If you have paid customs duties for delivery, after the return, you may request a refund of customs duties from the competent customs authorities if and when applicable.

Notice: You must send us the notice of return and deliver back the Products no later than thirty (30) days after the date of delivery. Be sure to deliver the Products back to us before the thirty (30) days have elapsed.

Notice: Please make sure that Products that you return are new and unused Products in their original packaging and with all the tags and labels still attached. Products returned that don’t comply with the above policy will not be accepted and will be returned to you at your expense.

Products whose return has been refused by us will be returned to you. If you refuse to collect your Products whose return has been rejected by us, then you accept that we may donate the Products to charity or to organizations chosen by Geox at its discretion, or else dispose of the Products, without crediting you for the price paid. You will still be kept informed by our Customer Care Team at the e-mail address you entered into the order.

 
PRODUCTS WITH MATERIAL DEFECTS

Quality is of primary importance to Geox. To report any material defects in workmanship of the Products, please contact our Customer Care Team. We will be happy to assist you.

If you believe that a Product you have purchased has material defects in workmanship, you may return it by filling out the form found at this link. Using our courier, all the delivery fees will be paid by Geox (otherwise the delivery fees will be refunded to you after our Quality Control department has confirmed the defects).

Returned Products for material defects in workmanship shall be inspected by our Quality Control department. If the inspection confirms the material defects in workmanship, all costs you have incurred, including the cost of the Product and its delivery, will be refunded. If the inspection fails to reveal the material defects in workmanship, we will return the original Product and you will remit to our company the costs of the delivery back to you and, if we have paid for it, the cost of the delivery to our company.

We do not provide refunds for any of the following Products:

  1. Products damaged due to improper use or negligence (e.g., exposure to chemicals, caustic agents, open flame, high heat, sharp objects, etc.)
  2. Products damaged due to improper use or use in activities other than those for which they were intended (e.g., the use of shoes to play sports or as work shoes, etc.)
  3. Products not purchased on the Website
  4. Products for which the warranty period has expired. The warranty period for Products is the longer of (i) two years or (ii) the minimum period required by applicable law.
Notice: The life expectancy of the Geox Products depends on the individual use of the Product, the conditions they are used in, and the user's habits. Products damaged from normal wear and tear will not be replaced.

Our Customer Care Team is available for any need you may have. Please feel free to contact our Customer Care Team if you have any questions or comments.

If you refuse to collect your Products whose return has been rejected by us, then you accept that we may donate the Products to charity or to organizations chosen by Geox at its discretion, or else dispose of the Products, without crediting you for the price paid. You will still be kept informed by our Customer Care Team at the e-mail address you entered into the order.

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE OBLIGATION AND LIABILITY TO YOU FOR ANY NON-CONFORMITY, FAULTS, OR DEFECTS IN PRODUCTS PURCHASED FROM OUR WEBSITE.

 
RETURN OF PRODUCTS CONTAINING BATTERIES

If you return Products containing batteries, you may be required to apply a specific label on the outer packaging or you may use the original outer packaging that we deliver to you and that complies with the transportation requirements. In some case, you may find in the package an additional label for the case of return.

Batteries, as well as electrical and electronic equipment, must not be disposed of along with normal waste. Manufacturers, importers and distributors of batteries and electrical and electronic equipment in all European countries and in certain other jurisdictions are subject to disposal obligations.


 

3. TERMS AND CONDITIONS OF USE OF THE WEBSITE

Please read these Terms and Conditions of Use of the Website (“Terms and Conditions of Use of the Website”) carefully before using the Website . These “Terms and Conditions of Use of the Website” apply to each visit and use of the Website, as well as to the Content (as defined below), to the information, recommendations and/or services we provide you within the Website. By accessing and using the Website, you consent to these “Terms and Conditions of Use of the Website” in their entirety, as well as to any other law or regulation applicable to the Website and the Internet. If you do not agree to these “Terms and Conditions of Use of the Website”, you will not be able to continue to navigate the Website.

 
WEBSITE CONTENTS

The Website is owned by Geox. The works, images, photographs, dialogues, music, sounds and videos, documents, information about the Products, patents, designs, pictures, logos, trademarks and any other material, in any format, published on the Website, including the domain name, menus, web pages, graphics, colours, patterns, tools, characters and overall design of the Website (including layouts), methods, processes, functions and software that are part of geox.com (collectively the "Content"), may be protected by intellectual property rights owned by Geox or third parties and for this reason reproduction of the Content may be prohibited, in whole or in part, in any form.

Geox reserves the broadest rights to authorise or prohibit direct or indirect, temporary or permanent reproduction in any manner or form, in whole or in part, of geox.com and its Content or the creation of links or hypertexts between the Website and any other internet site.

If you are permitted to download software from the Website, such as applications, you may only use such software for personal and non-commercial use, and you may not sell, reproduce, disseminate, copy, modify all or part of them or derive any work from such software.

The storage or reproduction of the Website (or part of the Website) on any other external site or the creation of links or hypertexts between the Website and any other website is prohibited.

 
GET OUR UPDATES

You can sign up to receive emails regarding promotions, new product arrivals, events and special offers. Click on this link if you would like to subscribe our updates. Your personal data submitted to us will be processed in accordance with our Privacy Policy.

 
LOYALTY PROGRAM. BENEFEET

You may join our loyalty program, wherever available. Click here to learn about how it works, the rules, exclusive discounts and to sign up for the program.

 
LINKS

The Website contains hyperlinks (“links”) to other websites that have no connection with geox.com. Geox does not control or monitor these websites or their content. Geox is not and will not be held responsible for the content of these sites and the rules adopted by them. Please be careful when you connect to these websites via the geox.com links. These Terms and Conditions of Use and the geox.com Privacy Policy do not apply to websites managed by other entities. Geox.com provides links to other websites solely to facilitate its users in research and navigation and to facilitate hyperlinking on the Internet to other websites. The activation of links does not involve any recommendation or promotion of the access to, and the navigation on, these websites, nor any guarantee regarding their content, or of the services or goods they provide and sell to Internet users.

If you decide to visit these sites, it will be at your own risk.

Note: such websites may send their cookies to users, collect data or solicit personal information; we therefore recommend that you verify the terms of use and/or the privacy disclosures of such websites before using them.

 
WARRANTIES AND ACCOUNTABILITY

Geox does not provide any warranty in respect of the Website or its Content. When you access the Website, you navigate it at your own risk.

The information contained in the Website is for promotional, marketing and/or communication purposes. It is not of a journalistic or informational nature and does not constitute advice of any kind.
Geox takes all reasonable precautions to ensure that the Content is accurate and contains correct and up-to-date information on the date of its publication. Geox does not represent or warrant that all Content is correct, adequate, useful, complete or accurate, or that the Website, or the server hosting it, is free of viruses or other harmful components. Therefore, Geox does not provide a statement or warranty that the Website is free of errors, viruses or is continuously accessible.
NOTWITHSTANDING THE FOREGOING, THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE”. NEITHER GEOX NOR ITS AFFILIATES AND THEIR RESPECTIVE EXECUTIVES, SHAREHOLDERS, PARTNERS, MANAGERS, OFFICERS, REPRESENTATIVES AND EMPLOYEES, NOR SERVICE PROVIDERS MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXCEPT AS SPECIFICALLY STATED HEREIN, AND EACH SUCH PARTY HEREBY SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING THE WARRANTIES AND CONDITIONS OF MERCHANTIABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 
LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT GEOX AND THE COMPANIES BELONGING TO THE GEOX GROUP (INCLUDING THE COMPANIES LISTED IN THE “ABOUT US” SECTION) (COLLECTIVELY WITH THEIR RESPECTIVE EXECUTIVES, SHAREHOLDERS, PARTNERS, MANAGERS, OFFICERS, REPRESENTATIVES AND EMPLOYEES, THE “GEOX PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BODILY INJURY, DEATH, PHYSICAL DAMAGES, EMOTIONAL DISTRESS OR DISCOMFORT, GOODWILL, USE OR LOSS OF DATA OR OTHER INTANGIBLE LOSSES (EVEN IF ONE OR MORE OF THE GEOX PARTIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) YOUR ACCESS OR USE, OR YOUR INABILITY TO USE, THE WEBSITE, INCLUDING WITH RESPECT TO ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU ; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY; OR (iv) ANY OTHER MATTER RELATING TO THE WEBSITE.

IN NO EVENT SHALL THE GEOX PARTIES’ AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES OR CLAIMS RELATING TO THE WEBSITE (INCLUDING ANY PRODUCTS REQUESTED BY YOU OR DELIVERED TO YOU) EXCEED THE GREATER OF (I) €500 (OR EQUIVALENT AMOUNT OF LOCAL CURRENCY); (II) THE AMOUNTS PAID BY YOU TO THE GEOX PARTIES IN THE 6 MONTHS PRIOR TO THE BRINGING OF ANY CLAIM; AND (III) WITH RESPECT TO ANY REFUNDS OWING IN ACCORDANCE WITH THESE TERMS AND CONDITIONS, THE AMOUNT OWING IN ACCORDANCE WITH THE REFUND OF PRODUCTS WITH MATERIAL DEFECTS SECTION OF THESE TERMS AND CONDITIONS.

THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. YOU ACKNOWLEDGE THAT THE GEOX PARTIES ARE THIRD PARTY BENEFICIARIES OF THESE TERMS AND CONDITIONS AND HAVE THE RIGHT TO ENFORCE THESE TERMS AND CONDITIONS AGAINST YOU.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES AND CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL, OR OTHER TYPES OF DAMAGES. IN THOSE JURISDICTIONS, THE WARRANTIES AND CONDITIONS OF THE GEOX PARTIES WILL BE THE MINIMUM REQUIRED BY LAW AND THE LIMITATION OF LIABILITY WILL BE AS BROAD AS MAY BE CONSTRUED BY LAW.

Geox shall not be liable for any delays or errors in the application of, and in the compliance with, the obligations set out in these Terms and Conditions, which are not dependent on its reasonable control.

 
INAPPROPRIATE USE OF THE WEBSITE

It is prohibited to use the Website to publish or broadcast any work, information, text, video, material or content that could be considered illegal, threatening, false, defamatory, obscene, pornographic, discriminatory or that could constitute or encourage the commission of offences, violate rights, including intellectual property rights, or that could in any other way violate any provision of law. Geox may deny access to the Website at any time in its sole discretion, including, by way of example, in situations where Geox believes that the use of the Website is in violation of one of these Terms and Conditions for the Use of the Website and/or constitutes a violation of law.

It is prohibited to use software, robots, crawlers, spiders, page scrapers or other automatic means or devices to: (a) access parts of the Website or its contents, copy them, influence their operation or control them, or circumvent the structure or presentation of the Website or other aspects of its content; or (b) interfere with the functioning of the Website or with any operation carried out on the Website or interfere with, or influence the use that any person makes of the Site, or to contribute to facilitating to third parties the purchase of products on the Site.

It is prohibited to obtain unauthorized access to any part or function of the Website or any other system connected to the Website, including through hacking, password mining or illegal means.

 
INDEMNITY

YOU AGREE TO INDEMNIFY AND HOLD THE GEOX PARTIES HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE LEGAL FEES, MADE BY ANY THIRD PARTY CONNECTED WITH YOUR USE OF THE WEBSITE, YOUR NEGLIGENCE OR WILFUL MISCONDUCT, YOUR VIOLATION OF THE TERMS AND CONDITIONS, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER PERSON.

 

4. MISCELLANEOUS PROVISIONS

 
HOW TO CONTACT US

If you have any questions or comments regarding the Geox Website or the Geox Terms and Conditions, or in the unfortunate event that you might wish to make a complaint, contact our Customer Care Team.

 
AMENDMENTS TO GEOX TERMS AND CONDITIONS

Geox reserves the right to amend these Terms and Conditions at any time.

The use of this Website, as well as any purchase contract between the Customer/User and Geox, are subject to the version of the Geox Terms and Conditions in force at the time the purchase order is placed on the Website or at the time the Website is navigated.

You should review the Geox Terms and Conditions on a regular basis to see if any changes have been made. The version is marked with the date of the last review, which is listed at the end of the page.

 
DATA PROTECTION AND COOKIES

For more details on how we use cookies, what type of information we collect, how and for what purpose we use your data, and under what circumstances we disclose this data to third parties, please see our applicable Privacy Policy and Cookie Policy, which form an integral part of these Geox Terms and Conditions.

By creating a Geox account and or executing a purchase order, you declare that you are aware that we can collect, use, store and process your personal information in accordance with our Privacy Policy and the Cookie Policy.

 
CODE OF ETHICS AND GOVERNANCE MODEL

Geox has adopted and complies with the provisions of the Geox Code of Ethics and the organisation, management and control model established by Italian Legislative Decree No. 231 of 8 June 2001, which can be found on the website www.geox.biz.

 
APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by Italian law. The law of the Country where you reside may provide more favourable rules that protect you even if Italian law applies.

In the event of a dispute, and if you are resident in the European Union or you are a European citizen you may adhere to the dispute resolution procedure referred to in the following link https://ec.europa.eu/consumers/odr/ .

In the event that a dispute is not settled through the European dispute resolution procedure, to the extent permitted by applicable law, the competent court is the Court of Treviso in Italy, without prejudice to the exclusive competence guaranteed by the overriding mandatory rules. Provided, however, that disputes with consumers resident in Canada are to be settled in the courts of Toronto to the extent permitted by law; disputes with consumers resident in the U.S.A. are to be settled in the courts of New York, to the extent permitted by law.

 
PREVALENCE AND AUTONOMY

In the event of a conflict between the Geox Terms and Conditions and any other content present in other parts of the Website or in any links, the Terms and Conditions contained herein shall prevail.

Each clause of these Terms and Conditions shall govern separately and independently of the others. In the event that a clause is cancelled, invalidated or otherwise deemed unenforceable, such clause shall be deemed to be divisible from the remaining terms and shall not affect the enforceability of the remaining clauses of these Terms and Conditions.

 
THIRD-PARTY ASSIGNMENT

Geox reserves the right to assign to any third party, including companies belonging to the Geox group, any or all of the rights and obligations arising from the Geox Terms and Conditions. You may not assign your rights or obligations under the Geox Terms and Conditions without Geox’s prior written consent.

By accepting these TERMS AND CONDITIONS you hereby declare that you have understood and expressly accept any and all provisions, and the terms of our applicable Privacy Policy and Cookie Policy. You also declare that you expressly accept the provisions concerning WHO CAN PURCHASE PRODUCTS FROM THE WEBSITE, ORDER CANCELLATION, DELIVERY: DESTINATIONS, TIMEFRAMES AND COSTS, DELIVERY NOT COLLECTED, RETURNS, REFUND, LIMITATION OF LIABILITY, INDEMNITY, and NON-CONFORMING OR FAULTY PRODUCTS.

 
ENGLISH LANGUAGE

The parties have required that this agreement and all documents and notices resulting from it be drawn up in English. Les parties aux présents ont exigés que la présente convention ainsi que tous les documents et avis qui s’y rattachent ou qui en découleront soit rédigés en la langue anglaise.

LAST UPDATE: MAY 2019