Geox S.p.A. hereby wishes to inform visitors to the “www.geox.com” website (hereinafter the “Website”) of its personal data protection policy, emphasising its commitment and attention to protecting the privacy of Website visitors. Please read carefully our Privacy Policy, which applies if you access the Website and simply navigate it using our services - without purchasing any products - as well as if you decide to make purchases. Please also read the Terms & Conditions of www.geox.com because they also contain important instructions on the security systems used by the Website. Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide a set of personal data to access certain services (e.g. to register for My Geox, sign up for the newsletter or request information, etc.). When we ask you to provide your personal data to access these additional services, we will always inform you in accordance with EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”) about the purposes and methods of use of the data as well as your right to request the deletion or updating of the data at any time

In accordance with the Regulation, we are providing you with the following information.

 

1. The Data Controller and Data Processors

The Data controllers are Geox S.p.A., with registered office at Via Feltrina Centro 16, 31044 Biadene di Montebelluna, Treviso (Italy) - Treviso Companies’ Register no. Imp. , Tax Identification and VAT no. IT03348440268, Share Capital €25,920,733.10 fully paid up and co-data controllers, limited to sales, invoicing and delivery purposes, with the following companies of the Geox group:

• • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT Code IT05563231009 and tax representatives
• • Geox Deutschland GmbH, Wilhelm-Wagenfeld-Strasse 22 - 80807 München Registernummer/Register no.: HRB 155937 USt-IdNr: DE813486969
• • Geox AT GmbH, Seilerstätte 16, 1010 Wien, Österreich Handelsgericht Wien, FN 355622 z VAT: ATU66105458
• • GEOX RESPIRA S.L., Sociedad unipersonal Pasaje Permanyer n.5 08009 Barcelona, España VAT Code B62826425
• • Geox France Sarl, 432 Avenue André Lasquin, 74700 Sallanches France, VAT FR 11410882914
• • Geox Holland B.V., Verlengde Poolseweg 14, 4818 CL Breda, The Netherlands, Vat L808308415B01 and its branches
• • Geox Poland S.r.o., ul. Postępu 12, 02-676 Warszawa, The District Court of the Capital City of Warsaw in Warsaw, XIII Business Division of the National Court Register, , KRS no. 392726, VAT PL (NIP) 527 26 61 853
• • Geox Hungary KFT, Kálvin tér 12. III. em., 1085 Budapest – Hungary, Registration number: 01-09-675970, Tax number: 11773250-2-42 – EU VAT number: HU11773250
• • Geox Suisse SA, Via Balestra, 27 – CH 6900 LUGANO, VAT Code CHE-109.592.205, CH – 6901 LUGANO,
• • Geox U.K. Ltd, 4th Floor, 62 Cornhill, London EC3V 3NH, UK, VAT number GB 779093087, Registered in England and Wales - Company number 4303095

You may request further information by writing to privacy@geox.com. When we refer to “Geox” c” below, we are referring to Geox S.p.A. and the companies of the Geox group.

For purely organisational and functional requirements, we have appointed certain service providers to manage the Website as external personal data processors. This is strictly for purposes related and connected to the services provided by the Website, including the sale of products. A complete list of external data processors appointed by Geox may be obtained by contacting privacy@geox.com.

 

2. Types of Personal Data Processed

Registration is not required in order to access the Website. However, there are sections of the Website that require registration or the use of a username and password (e.g., to log in to the My Geox reserved area, or to complete the online purchasing process), or services for which you need to provide your details (e.g. your personal data may be requested to access newsletter services, to contact us, etc.). Click here for further information. With reference to data relating to navigation within the Website, see also point 7 below concerning the Profiling Tools used by the Website.

 

3. Optional provision of personal data

The provision of personal data is generally optional. In certain cases only, the failure to provide personal data may make it impossible to access specific services and obtain what you have requested (e.g. registration - and the provision of personal data, e-mail address, postal address, credit/debit card data or bank details and telephone number - is required to purchase products online); failure to provide such data may therefore prevent Geox from allowing you to access the Website's services or to respond to users' requests. The data necessary in each case are indicated in the data collection forms t on the Website - e.g., indicated with a (*) - and the consequences of their not being provided are set out in the specific notices on the data collection pages.

 

4. Purposes

Data are collected and processed for purposes strictly related to the use of the Website, its services and the purchase of products online. The purposes for which the data are used are detailed in the specific policy statements provided by the Website whenever there is data collection. We would ask that you read the policy statements which in each case explain the characteristics of the data processing that will be performed (e.g. for registration for the newsletter service, to access My Geox, for Geox products sold online). Your data shall be processed in full compliance with privacy legislation.

 

5. Method, length of data processing and scope of communication

Data may be processed in both electronic and paper form (e.g. for the handling of purchases on the Website). Geox guarantees that the personal data provided through the Website will be processed lawfully and properly, in full compliance with applicable legislation, and that the data provided during registration kept strictly confidentially. All information collected is transmitted through a secure connection to prevent interception by outsiders. We implement security measures to ensure the security of the Website. Any data provided by users shall be processed for the length of time specified in the specific policy statements provided at the time of data collection. With regard to the retention times for data collected through the use of profiling tools (e.g. cookies), please see our Cookie Policy. The data shall not be communicated or disseminated to third parties except within the limits and conditions expressly indicated in the policy statements provided in each case and subject to your authorisation.

 

6. Links to other websites

This information is provided only for the website www.geox.com and not for any other websites that a user may access through a link. Geox cannot be held liable for personal data provided by users to external parties or any websites linked to this Website.

 

7. Profiling and/or targeting tools

Geox shall not transmit any communications of a promotional and/or advertising nature Geox shall not transmit any communications of a promotional and/or advertising nature.
The Website uses “cookies”, ”, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with personalised advertising).. For a detailed explanation of cookies used by this Website and how to deactivate them, please read our Cookie Policy.

 

8. Place of data processing

The data processing connected with the services provided by the Website are carried out: (i) at the headquarters of Geox S.p.A. indicated in point 1 above and are carried out by expressly authorised data processing personnel; (ii) by companies providing services related to the management of the Website, appointed as external data processors. A complete list of external data processors appointed by Geox can be obtained by contacting privacy@geox.com.
To enable us to properly manage our Website, your personal data will be transferred to countries outside the European Union, such as the United States. Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. For more information on the transfer of your data and the guarantees provided for their protection please write to privacy@geox.com.

 

9. Rights of data subjects

By e-mail to be sent to privacy@geox.com, you may at any time exercise the rights set out in Articles 15 to 22 of the Regulation. Articles 15 to 22 of the Regulation recognise specific rights including:

- confirmation as to whether personal data concerning you is being processed;

- access to your personal data and the information indicated in Article 15 of the Regulation;

- rectification of inaccurate personal data concerning you without undue delay or completion of incomplete personal data;

- erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive the personal data concerning you in a structured, commonly used and machine-readable format;

- the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you..

You can also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

10. Who to contact in the case of a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, finally, of the place where you believe the violation occurred.

 

11. Applicable law

This Privacy Policy is governed by EU Regulation 679/2016 and Italian law. The Regulation ensures that the processing of personal data is carried out in accordance with the fundamental rights and freedoms and the dignity of data subjects, with particular reference to confidentiality, personal identity and their personal data protection rights.

 

12. Revision clause

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time, without notice, including to take account of changes to the law or regulations regarding the protection of personal data. Users will be notified of changes and updates to the Privacy Policy by (i) ) e-mailing them to users registered on the Website or (ii)publishing them on the homepage of the Website; they will be binding as soon as published and communicated. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail.

 

EU Regulation 679/2016 General Data Protection Regulation

The website www.geox.com (the "Website") uses cookies and similar technologies for the following purposes:

• 1. enable the proper functioning of the Website and the provision of the related services;

• 2. perform aggregate statistical analysis to understand and improve the user’s browsing experience (e.g. counting the number of visitors to the Website, understanding how popular a product or service is)

• 3. analyse the preferences and navigation of users visiting the Website in order to send advertisements in line with the preferences expressed during web browsing and to personalise content.

The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated). For practicality, we will use the term “cookie” to refer to all the different tracking technologies, save where expressly indicated otherwise.

Information about who we are, how we process personal data, how you can contact us and what your privacy rights are can be found in the Privacy Policy accessible from the privacy section of the Website: https://www.geox.com/en-GB/privacy

Pursuant to Article 13 of Regulation EU 2016/679 General Data Protection Regulation (the “Regulation”) and Directive 58/2002, as amended, Geox S.p.A., as the Data Controller (“Geox” or the “Company”), provides the following information.

 

1. What is a cookie

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device.
Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests).
Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Moreover, cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox).
An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g. Facebook) to monitor the user’s session, collecting data for analysis and user profiling purposes.
Cookies and tracking tools do not collect information that directly identifies the user.

 

2. What types of cookies (or tracking tools) the Website uses

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website.
By using these cookies we can facilitate the user browsing withing the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication), to customise the interface of the site on the basis of user preferences, to collect aggregate information about the number of visitors to the site and the most visited pages (analytics cookies used with mechanisms of partial obscuration of the IP), etc..
These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website.

Statistical cookies

Analytical cookies allow us to understand how the site is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information collected is normally processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. Those cookies are treated as equivalent to technical cookies and do not require prior consent from the user, as their use is based on the legitimate interest of analysing Website traffic which, based on the data minimisation measures adopted, is legitimate and balanced with users’ rights and freedoms. If such opt-out mechanisms are not in place, the use of these cookies will require the express and informed consent of the user.

Personalisation cookies

Personalisation cookies record users’ preferences in using the Website (e.g., the language selected and specific country). These instruments are not strictly necessary for browsing the Website and, therefore, shall be used on obtaining the user’s consent. Those cookies may be first party or third party;

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies.
Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network).
The use of these cookies and tools requires the express and informed consent of the user.
Your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy.
No other user profiling tools are used on this Website without your consent (e.g. spyware).

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox.
On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, Instagram, Twitter, etc.. These buttons allow users who are browsing the Website to reach and interact with social networks with a ‘click’. For more information, see paragraph 8.

 

3. Your consent

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used.
The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.
The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

We will record whether the user granted or denied consent to directly access the pages of the Website without having to view the banner once again, save for particular cases (e.g., if the user deletes cookies or if the users must be updated regarding the cookies used).

NB: consent may be revoked at any time by simply by (i) clicking the “Manage Cookies” link at the bottom of each page of the Website (this newly displays the banner, allowing you to update your consent), or (ii) accessing this Cookie Policy in the section of the Website dedicated to privacy and accessible by selecting the “Privacy” link at the bottom of each page of the Website (paragraph 8 provides information on consent granted/denied, with the option to change your previous choices.

Your consent applies to the following websites: www.geox.com

 

4. Deactivating/deleting cookies via web browser

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them. In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:
- Internet explorer
- Edge
- Chrome
- Firefox
- Safari
- Opera.
You can also manage your cookie preferences at http://www.youronlinechoices.com

 

5. Who will have access to your data

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce, marketing and information technology departments).
In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

 

5.1 Social networks

Browsing data may, in some cases, be transmitted to social networks (e.g. Facebook, Instagram – see the table below for the list of social networks that interface with the Website). In general, the interaction between a website and a social network is used, for example, to:
(i) allow users to log-in through the social network (e.g. when you choose to log-in to our reserved area of the Website using Facebook, data is exchanged between the social network and the Website, to enable user recognition and authentication);
(ii) allow content to be shared on social networks (e.g. if you use the sharing function – the social plug-in – you can post, and thus share, the content that interests you on your social profile);
(iii) display promotional and advertising content when you visit social networks (e.g. the social network may show you advertisements relating to the Geox brand and the products you have viewed on the Website). This may mainly occur in two ways:

a. the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with the social network which, having identified you, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out;
b. if you have provided your email address, this may be exchange (in an encrypted and protected manner) with the social network which, having identified you through your email address, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out.

For such processing, the social networks will process your data – as joint data controllers (Article 26 of the GDPR) - to the extent necessary to, for example, display news/advertisements relating to Geox.
Some information on the processing carried out by social networks within the Website is provided below:

For more information on the processing carried out by social networks, please check the privacy policies provided by the social networks (also by clicking the “Manage Cookies” link on all pages of the Website, you can see the list of cookies/tracking instruments used on the Website and the links to their respective policies).

 

6. What are your rights

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

• - obtain confirmation as to whether or not personal data concerning you are being processed;

• - obtain access to your personal data (e.g. by requesting what data is processed, for what purposes and in what manner);

• - obtain the rectification of inaccurate personal data or the integration of incomplete personal data;

• - obtain the erasure of your personal data (where applicable);

• - obtain the restriction of the processing of your personal data (where applicable);

• - receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You can also object to the processing of your data at any time, in particular for analysis and profiling or marketing purposes, and revoke your consent (see section 3) and paragraph 8 below).

 

7. Transfer of data outside the European Union

The Data collected through the Website are generally not transferred abroad, as the processing is carried out through providers that use servers located in the European Union (or European Economic Area).
Data collected using cookies and other tracking instruments – specifically of Social Networks – can be transferred outside the European Union (e.g.: the data collected using the Facebook tracking instruments are subject to transfer). Based on the privacy regulations applicable, specific consent to the transfer is not necessary when the transfer is made to a country that guarantees an adequate level of protection (Article 45 of the Regulation) or based on the adoption of appropriate safeguards (Articles 46 and 47 of the Regulation), and, specifically, based on the adoption of binding rules for the group of companies or the adoption of contractual clauses approved by the European Commission: transfer of data collected through cookies/tracking instruments is governed by those contractual clauses (es. https://www.facebook.com/help/566994660333381?ref=dp).
To receive more information on the transfer of data and the safeguards set out for their protection, as well as on the means for obtaining that data or the place where they have been made available, send a simple request to privacy@geox.com.

 

8. Details of the cookies and tracking tools used by the Website

In order to allow you to make a free and informed choice, we indicate below (i) the provider and identification of cookies/tracking tools, (ii) their characteristics and purposes and (iii) their duration/expiry. The same details information is available at the “Manage Cookies” link on all pages of the Website, where you can see the list of cookies/tracking instruments used on the Website

Cookie Statement last updated on 05/03/21 by Cookiebot:

For further information on the processing of your data through the Website, please visit the Privacy section and read our Privacy Policy.

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A. is the data controller and the Geox group company responsible for the sale and delivery of “Geox” brand products in your country (that its, companies subject directly or indirectly to the management and control of Geox S.p.A. to which we delegate sales, delivery and invoicing functions) are the co-Data Controllers, (hereinafter “Geox”), pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

Here is the list of companies selling Geox products in the country you selected.

 

Why Do We Process Your Data?

The data you are providing us with by completing the purchase process on the website www.geox.com are necessary in order to:
1. complete the sale of the selected products and to execute the contract entered into;
2. fulfil tax and accounting obligations relating to your purchase (e.g. in relation to tax and accounting matters);
3. handle any after-sales services (e.g. customer service).

 

Is your consent required?

Your data will be processed without your consent to enable us to sell and deliver the products pursuant to Article 6(1) (b) of the Regulation.

 

Are all the requested data necessary?

Please provide all requested data marked as “mandatory” as they are necessary to manage your purchases; in the event of failure to provide the data or if the data are incomplete, your purchase cannot be completed. Failure to complete the data marked as “optional” will not have any consequences.

 

How Do We Process Your Data?

Your data will be processed primarily electronically to manage your purchases. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent its alteration or destruction.

 

How long do we keep your data?

Your data will be processed for as long as it is necessary to manage and complete your purchases, and thereafter in compliance with tax and accounting obligations; subsequently the data will be deleted or rendered anonymous.

 

Who processes your data?

Your data will not be disseminated. In order to manage your purchases, your data may become known (limited to their respective area of responsibility) to persons authorised to process Geox data, and to companies that Geox entrusts to manage the sales, payment and delivery functions for the products, appointed as external Data Processors. A complete list can be requested from privacy@geox.com.

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our website, www.geox.com, your personal data may be transferred to countries outside the European Union, such as the United States.
Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. Upon simple request, you can receive further information on the transfer of your data and the safeguards provided for the protection thereof.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time. by writing to privacy@geox.com, including:

- confirmation as to whether or not personal data concerning you is being processed;

- access to your personal data;

- rectification of inaccurate personal data concerning you or completion of incomplete personal data

- the erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive personal data in a structured, commonly used and machine-readable format.

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you can always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

Article 13 of the EU Regulation 2016/679 General Data Protection Regulation (the "Regulation")

Dear Customer, below we provide you with detailed information on how we process your data.

 

Who is the Controller

Geox S.p.A. (“Geox”), with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro no. 16, privacy@geox.com is the company that processes your personal data in its capacity as Controller.

 

How you can contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.
The Data Protection Officer can be contacted by e-mail at dpo@geox.com.

 

Why we process your data

Below we explain the purposes for which we collect and use your data, and the legal basis for processing it:

 

The required data and consents

The “compulsory” data marked with (*) are necessary for you to join the Single Digital Profile and guarantee you access to promotions and services reserved for members.
Please note that if you wish to accumulate the purchases made and have access to the reserved Benefeet advantages, you will need to inform us that you are enrolled in the programme at the time of your purchases in shop (online, via your MyGeox account, everything is done automatically); otherwise you can still complete your purchases, but we will not be able to record and process your purchases for you to accrue the advantages.
You can update your persona details at any time by accessing your personal MyGeox account or by writing to privacy@geox.com. Please note that for security reasons, the date of birth (yours or your children’s, if specified) and the e-mail address used to create your account can only be changed by writing to privacy@geox.com.
Your consents are all “optional” and will always be freely revocable and, if you do not want to give them, you can still join the Single Digital Profile, but we will not be able to update you on our products, services or initiatives, send you advertising material, analyse your interests and preferences, send you personalised communications, contact you for market research purposes.
You may revoke your consent at any time by writing to privacy@geox.com or simply by logging into your personal MyGeox account. If you no longer wish to receive commercial communications by e-mail, you can also use the unsubscribe option in each e-mail.

 

How we process your data

The data required for membership will be used by us for the following purposes: create your Single Digital Profile and allow you to join Benefeet (granting you discounts/prizes, associating your spending volumes - the amount of your receipts - to spending levels provided in the programme rules; allow you to access the benefits reserved for members - e.g.: receiving the birthday discount, etc.); activate your personal MyGeox account, thus allowing you to shop online and independently update your data and consent; access services (e.g., geox@home, after-sales service, etc.). As a Benefeet customer, you may also be encouraged to express your degree of satisfaction on the purchases just made.
If you give us your consent, we may analyse your data in order to try to understand your tastes and preferences (e.g., by analysing which products you have bought or put in your shopping cart or wish list; when you shop and how; which products interest you; etc.), so that we can improve and send you interesting offers, including personalised offers (e.g., if you have bought women's footwear in the past, we may send you our new Women's Catalogue, or promotions on women's products or matching products; if you have children, we may send you communications on products for children; etc.). Please note that data relating to your browsing on the www.geox.com website may be processed only if you provide your consent to the use of cookies and tracking tools when accessing the website (please read our Cookie Policy).
Our analysis activities shall not be carried out in an exclusively automated manner, but shall always involve the intervention and evaluation of our personnel in charge.
Geox may carry out specific, non-continuous checks to verify compliance with the Benefeet rules, the correct use of the reserved advantages and the services used, and to protect itself against fraudulent conduct, in compliance with the applicable legislation and the corporate procedures and regulations in force.

 

How long we keep your data

Your personal and membership data for the Single Digital profile are kept during the entire duration of your registration (more specifically, the Benefeet programme rules are renewed year by year). If you do not purchase for more than 5 years, all your data and your registration shall be erased.
Unless otherwise required by law, your purchase details shall be stored for 36 months for the purpose of analysing your preferences or sending you advertising material and commercial communications (only if you give us your specific consent). If you withdraw your consent, your data shall only be processed for the purposes provided for by law (e.g. accounting and tax).

 

Who will have access to your data

Your data shall not be disclosed to the public.
In order to manage your membership in the Single Digital Profile and to allow us to process your data for the purposes for which you have given us your consent, your data shall be processed by persons specifically authorised by Geox (in particular, the CRM, e-commerce, Information Technology and shop departments), as well as, in their capacity as Data Processors, by (i) companies in charge of processing the value of purchases made and discount vouchers (e.g., as provided for in the Benefeet rules); (ii) companies analysing your purchases; (iii) companies in charge of providing customer support (both in relation to after-sales services and the management of “privacy requests”); (iv) companies in charge of processing, managing and sending newsletters and advertising and promotional material; (v) companies that organise and manage market research and surveys; (vi) companies in charge of managing our website and computer archives; (vii) suppliers of IT services; (viii) companies of the Geox Group that manage shops in Italy and abroad, or that provide logistics services; (ix) third party companies that manage franchised “Geox” shops. A full list can be obtained from privacy@geox.com

If you give us your consent for marketing purposes, your e-mail address (or your mobile phone number) may be temporarily disclosed - in encrypted and protected form - to social networks (e.g., Facebook) which will process your data - in their capacity as joint data controllers - to the extent necessary for you to see news or advertising relating to Geox on the social network. Further information on the use of social networks and the exchange of data with Geox is available in the Cookie Policy of the Geox website.

 

Transfer of your data outside the European Union

For all of the above purposes, your personal data shall not be transferred to countries outside the European Union and shall reside on servers located within the European Union.
In certain cases, your date may on the other hand be transferred: (i) if you request services from one of our shops abroad that require access to your data, the transfer of your data - which can be only viewed by a shop representative - shall take place on the basis of adequacy decisions approved by the European Commission (e.g., for the UK, Canada, etc.) or with your specific consent. (ii) If you take part in our surveys to verify the degree of satisfaction on your purchases, your data (only name and contacts) may be transferred to countries that are not members of the EU but scope of adequacy decisions approved by the European Commission (e.g., the UK, Canada, Argentina, Israel, etc.) or to other third countries (e.g., the United States of America) based on the adoption of contractual clauses approved by the European Commission. In any case, the data will be transferred for a limited period of time and subsequently erased. By writing to privacy@geox.com for more information.

 

What are your rights

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

- obtaining confirmation as to whether or not personal data concerning you are being processed;

- obtaining access to your personal data (e.g., by requesting what data are processed, for what purposes and in what manner);

- obtaining ain the rectification of inaccurate personal data or the integration of incomplete personal data;

- obtaining the erasure of your personal data (where applicable);

- obtaining the restriction of processing of your personal data (where applicable);

- receiving your personal data in a structured, commonly used and machine-readable format (where applicable).

You can also object at any time to the processing of your data, in particular for the purpose of analysing your purchasing habits or preferences, or for marketing purposes, as well as withdrawing your consent (by writing to privacy@geox.com, using the “unsubscribe” link present in all e-mails or by modifying the consent given in your personal MyGeox account).

 

Who you can address to lodge a complaint

If you believe that the processing of your personal data is in violation of the provisions of the Regulation, you may always make a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, with the Data Protection Authority of the country in which you reside or work or of the place where you believe the violation occurred.

Art. 13 of EU Regulation 2016/679, General Data Protection Regulation

 

Who is the Data Controller

Geox S.p.A., with its registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT, and Treviso Companies’ Register No. IT03348440268, is the company that, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

 

How you can contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.
The Data Protection Officer can be contacted by e-mail at dpo@geox.com.

 

Why we process your data

We need the data you provide in order to register you for our newsletter service so that we can contact you and update you on our products, services (e.g., purchasing methods, home delivery, etc.) or initiatives (e.g., contests) and send you advertising and promotional material.
Your data is processed on the basis of your consent (Article 6(1)(a) of the Regulation), which you may give by submitting your registration request.
Your consent can be freely withdrawn without prejudice to the lawfulness of the data processing prior to withdrawal, using the appropriate link in all our newsletters or by writing to privacy@geox.com.

 

Why your data is necessary

Your e-mail address is necessary to contact you. Your preference as to which type of newsletter to receive (Men's or Women's) is necessary to allow you to choose the content you would like to be informed about.

 

How we process your data

Your data will be processed electronically to contact you and update you with our newsletter on products, services and initiatives.
Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long we keep your data

Your data will be processed for the entire time that you sign up to the newsletter service or, in any event, until your consent is withdrawn (which may be at any time); thereafter, the data will be destroyed or rendered anonymous.

 

Who will have access to your data

Your data will not be disseminated. In order to allow you to receive our newsletter, your data may come to the knowledge (limited to their respective spheres of competence) of persons authorised to process it by Geox S.p.A., as well as (i) companies responsible for processing, managing and sending the newsletter, and (ii) companies responsible for managing our website and computer archives. These persons will process your data as Data Processors (Art. 28 of the Regulation).

 

Transfer of your data outside the European Union

Your personal data will not be systematically transferred to countries outside the European Union and will be stored on servers located within the European Union.

 

What are your rights?

By writing to privacy@geox.com you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

- to obtain confirmation as to whether or not personal data concerning you are being processed;

- to obtain access to your personal data (e.g., by requesting what data are processed, for what purposes and in what manner);

- to obtain rectification of inaccurate personal data concerning you or completion of incomplete personal data;

- to obtain the erasure of your personal data (where applicable);

- to obtain the restriction of processing of your personal data (where applicable);

- to receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You may also always object to your data being processed, particularly for marketing purposes (this can be done by writing to privacy@geox.com or by using the "unsubscribe" link included in all e-mails).
More information about your rights can be found in our Privacy Policy.

 

Who you can address to make a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

Pursuant to Article 13 of the EU Regulation 2016/679, General Data Protection Regulation (the “Regulation”), we hereby inform you that your personal data will be collected and processed in computer-readable form in such a way as to ensure security and confidentiality and in order to manage your purchase via home delivery or at the store through the Geox@Home service.
The data controller is the company in the Geox Group specified in the tax document issued upon purchase of the product (hereinafter “Geox”, the “Data Controller” or the “Company”).
The processing and communication of your personal data, for the above-mentioned purposes, does not require your consent in accordance with the Regulation.
We ask you to provide all the data marked as “compulsory” as that is necessary for the management of your purchase via home delivery or at the store. Failure to fill in the data marked as “optional” will not have any consequences.
Personal data may be communicated, for the above-mentioned purposes, to: (i) companies entrusted with customer service; (ii) suppliers of services relevant to the performance of the contract entered into with you (e.g. forwarding agents); (iii) suppliers of management applications; (iv) Geox single-brand stores; (v) companies in the Geox Group involved in the management of the Geox@Home service in your Country. Where necessary, the Company has appointed the recipients of your personal data as external Data Processors pursuant to Article 28 of the Regulation. The names of all data processors may be requested to the contact details indicated below.
Within the Company, your data will be processed by the authorised persons appointed in accordance with Article 29 of the Regulation (within their respective scope of authority).
The Data Protection Officer designated by the Company pursuant to Article 37 of the Regulation can be contacted at the e-mail address dpo@geox.com.
Within the scope of the above-mentioned purposes, your data will be stored for 36 months for the purposes of the legal guarantee on the products purchased and the management of the Geox@Home service.
By means of a communication to be sent to the e-mail address privacy@geox.com, you may exercise your rights under Articles 15 et seq. of the Regulation, including, in summary, the rights to obtain:

• • confirmation of whether or not your personal data is being processed;
• • access to your personal data and the information set out in Article 15 of the Regulation;
• • rectification of any inaccurate personal data concerning you without undue delay or addition of any incomplete personal data;
• • erasure of your personal data without undue delay;
• • restriction of the processing of your personal data;
• • information about any rectification or erasure or restriction of processing carried out in relation to your personal data;
• • your personal data in a structured, commonly used and computer-readable format.

Please note that if you consider that the processing of your personal data breaches the provisions of the Regulation, you can always lodge a complaint with the Italian Supervisory Authority (www.garanteprivacy.it), or with the relevant Supervisory Authority of the country in which you usually reside or work, or of the place where the alleged infringement occurred.

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A., with registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT and Treviso Companies’ Register No. IT03348440268, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

The data you provide us with by completing the “Contacts” form or using the other contact services via e-mail or telephone www.geox.com (e.g., e-mail, telephone, chat, etc.) are necessary for us to respond to your query or request for information and to improve the services and products offered to our clients.

 

Is your consent required?

Your consent is not required and the data processing will be based on the handling of your query or request for information (pursuant to Article 6(b) of the Regulation) and on our legitimate interest to improve our services and products.

 

Are all the requested data necessary?

Please provide all required data marked as “mandatory” because this is needed to send your request and allow us to handle it properly. Failure to complete the data marked “optional” will have no consequences.

 

How is your data processed?

Your data will be processed primarily electronically in order to manage your request, be able to contact you and improve our services.
Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long do we keep your data?

Your information will be processed for the time it takes to properly handle your request and will be subsequently stored to enable us to improve our service; the data will then be deleted or stored anonymously or in aggregate form. For further information, you may write to privacy@geox.com.

 

Who processes your data?

Your data will not be disseminated and they may become known to persons authorised to process Geox data, in order to handle your query/request, and, in its capacity as Data Processor, to (i) the company responsible for managing our “customer service” and (ii) our providers of services serving the purpose of website management. The names of the external data processors can be obtained from privacy@geox.com.
Depending on your request, your data may also be communicated to and processed by the company handling the sale and delivery of “Geox” branded products in your country, which will process your data - in its capacity as independent data controller - for the same purposes and in the same manner as specified in this notice (e.g. your data may be communicated to the Geox shop that you have contacted in order to complete the management of your requests/queries).

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time by writing to privacy@geox.com, including:

• - confirmation as to whether or not personal data concerning you is being processed;

• - access to your personal data;

• - rectification of inaccurate personal data concerning you or completion of incomplete personal data;

• - the erasure of personal data concerning you without undue delay;

• - restriction of processing of personal data concerning you;

• - notification regarding rectification, erasure or restriction of processing of personal data concerning you;

• - the right to receive personal data in a structured, commonly used and machine-readable format;

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you may always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

Art. 13 of Regulation (EU) 2016/679 - General Data Protection Regulation

The filling in of the questionnaire under the “Feedback” section does not imply the collection of any personal details. Your data will be collected only if you provide it voluntarily during the survey. If you decide to provide your data, it will be processed and stored pursuant to the Privacy Disclosure below, which we invite you to read.
Moreover, we inform you that, if you are registered with the Single Digital Profile (only for selected countries) or with My Geox, the answers you provide by filling in the questionnaire will be associated with your profile and processed on the basis of the consents you gave upon registration and pursuant to the Single Digital Profile or My Geox disclosure.

 

Who processes your personal details

Geox S.p.A., with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro n. 16, Tax No., VAT Reg. No. and Treviso Business Registry Reg. No. IT03348440268, in its status of Data Controller, collects and processes your personal details pursuant to Regulation (EU) 2016/679 - General Data Protection Regulation (hereinafter “the Regulation”).

 

Why we process your data

The data you provide to us voluntarily through the questionnaire in the “Feedback” section will enable us to improve the services and products offered to our clientele.
The data will be processed on the basis of the agreement stipulated with you (if you have purchased our products or used our services) or our legitimate interest in improving our services and products.

 

Which data we request

There is no obligation to provide personal details when filling in the questionnaire, and the answers to our satisfaction survey are optional.

 

How your personal details are processed

Your personal details will be processed mainly using electronic equipment to improve our products and services.
The data will be processed in accordance with the applicable regulations and, nonetheless, in a way that guarantees its security and confidentiality and prevents its unauthorised use or disclosure, alteration or destruction.
If you are registered with the Single Digital Profile (only for selected countries) or with My Geox, your data will be processed pursuant to the privacy disclosure supplied to you upon registration and in conformity to the consents you gave. For further information on the Single Digital Profile or on My Geox, please read the relevant disclosure.

 

How long do we keep your data

Your information will be processed for the time it takes to properly handle your request and will be subsequently stored to enable us to improve our service; the data will then be deleted or stored anonymously or in aggregate form. For further information, you may write to privacy@geox.com.

 

Who processes your personal details

Your data will not be diffused and may come to be known by the Geox staff authorised to process it and, in their role of data processors, by i) the company entrusted with managing our “customer service”; (ii) our providers of services used to manage the website; (iii) companies that organise and manage market surveys. The names of the data processors can be requested by writing to privacy@geox.com

 

Transferral of your data to countries outside the European Union

Your personal details (if provided) may be transferred to countries outside of the European Union but subject to adequacy decisions approved by the European Commission (e.g. United Kingdom, Canada, Argentina, Israel, etc.) or to third countries (e.g. United States) on the basis of the adoption of contractual clauses approved by the European Commission. You can receive further information by writing to privacy@geox.com.

 

What rights you are entitled to

By writing to privacy@geox.com, you may exercise your rights as stated in Arts. 15 to 22 of the Regulation, including the right to:

• - obtain confirmation as to whether or not personal data concerning you is being processed;

• - access your personal data (e.g. by requesting which data is processed, for what purposes and with what means);

• - obtain the rectification of inaccurate personal data or the integration of incomplete personal data;

• - obtain the erasure of your personal data (where the relevant grounds apply);

• - obtain the restriction of the processing of your personal data (where the relevant grounds apply);

• - receive your personal data in a structured and common format that can be read on automatic devices (where the relevant grounds apply).

Moreover, depending on the cases, you can object to processing of your personal data, in particular, for aims relating to the analysis of your purchasing habits or preferences, or for marketing purposes, and also withdraw your consents given.

 

Who you can contact to submit a claim

Should you feel that the data processing concerning you breaches the provisions of the Regulation, you can submit a claim to the Italian Data Protection Authority (www.garanteprivacy.it) or, if different, to the data protection authority of the country where you live or work or where you believe the breach occurred.

 

How you can contact the Data Controller

The Data Controller can be contacted at the e-mail address dpo@geox.com.