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Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for your complete information.
Geox Customer Service is always ready to help you!
The service is active from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1), excluding public holidays. Calls are free from landlines, may be subject to limitations if made from a mobile network.
Here is a list of the most frequently asked questions
HOW TO SHOP
Shopping the Geox online store is easy!
Everything you need to know regarding shipping
RETURNS AND REFUNDS
How to return an item and receive a refund
TERMS & CONDITIONS
General terms and conditions of use and sale
We respect the privacy of our customers and the visitors to our website
If you have any questions or need help please contact us. We will be happy to assist you
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Make the most of your account
Size guide information
Materials & care tips