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PRIVACY POLICY

Geox S.p.A. hereby wishes to inform visitors to the “www.geox.com” website (hereinafter the “Website”) of its personal data protection policy, emphasising its commitment and attention to protecting the privacy of Website visitors. Please read carefully our Privacy Policy, which applies if you access the Website and simply navigate it using our services - without purchasing any products - as well as if you decide to make purchases. Please also read the Terms & Conditions of www.geox.com because they also contain important instructions on the security systems used by the Website. Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide a set of personal data to access certain services (e.g. to register for My Geox, sign up for the newsletter or request information, etc.). When we ask you to provide your personal data to access these additional services, we will always inform you in accordance with EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”) about the purposes and methods of use of the data as well as your right to request the deletion or updating of the data at any time

In accordance with the Regulation, we are providing you with the following information.

 

1. The Data Controller and Data Processors

The Data controllers are Geox S.p.A., with registered office at Via Feltrina Centro 16, 31044 Biadene di Montebelluna, Treviso (Italy) - Treviso Companies’ Register no. Imp. , Tax Identification and VAT no. IT03348440268, Share Capital €25,920,733.10 fully paid up and co-data controllers, limited to sales, invoicing and delivery purposes, with the following companies of the Geox group:

  • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT Code IT05563231009 and tax representatives
  • Geox Deutschland GmbH, Wilhelm-Wagenfeld-Strasse 22 - 80807 München Registernummer/Register no.: HRB 155937 USt-IdNr: DE813486969
  • Geox AT GmbH, Seilerstätte 16, 1010 Wien, Österreich Handelsgericht Wien, FN 355622 z VAT: ATU66105458
  • GEOX RESPIRA S.L., Sociedad unipersonal Pasaje Permanyer n.5 08009 Barcelona, España VAT Code B62826425
  • Geox France Sarl, 432 Avenue André Lasquin, 74700 Sallanches France, VAT FR 11410882914
  • Geox Holland B.V., Claudius Prinsenlaan 144,4818 CP Breda, The Netherlands, Vat L808308415B01 and its branches
  • Geox Poland S.r.o., ul. Postępu 12, 02-676 Warszawa, The District Court of the Capital City of Warsaw in Warsaw, XIII Business Division of the National Court Register, , KRS no. 392726, VAT PL (NIP) 527 26 61 853
  • Geox Hungary KFT, Kálvin tér 12. III. em., 1085 Budapest – Hungary, Registration number: 01-09-675970, Tax number: 11773250-2-42 – EU VAT number: HU11773250
  • Geox Suisse SA, Via Balestra, 27 – CH 6900 LUGANO, VAT Code CHE-109.592.205, Mail Box 5722, CH – 6901 LUGANO,
  • Geox U.K. Ltd, 6th Floor Kildare House, 3 Dorset Rise, London EC4Y 8EN, UK, VAT number GB 779093087, Registered in England and Wales - Company number 4303095

You may request further information by writing to privacy@geox.com. When we refer to “Geox” c” below, we are referring to Geox S.p.A. and the companies of the Geox group.

For purely organisational and functional requirements, we have appointed certain service providers to manage the Website as external personal data processors. This is strictly for purposes related and connected to the services provided by the Website, including the sale of products. A complete list of external data processors appointed by Geox may be obtained by contacting privacy@geox.com.

 

2. Types of Personal Data Processed

Registration is not required in order to access the Website. However, there are sections of the Website that require registration or the use of a username and password (e.g., to log in to the My Geox reserved area, or to complete the online purchasing process), or services for which you need to provide your details (e.g. your personal data may be requested to access newsletter services, to contact us, etc.). Click here for further information. With reference to data relating to navigation within the Website, see also point 7 below concerning the Profiling Tools used by the Website.

 

3. Optional provision of personal data

The provision of personal data is generally optional. In certain cases only, the failure to provide personal data may make it impossible to access specific services and obtain what you have requested (e.g. registration - and the provision of personal data, e-mail address, postal address, credit/debit card data or bank details and telephone number - is required to purchase products online); failure to provide such data may therefore prevent Geox from allowing you to access the Website's services or to respond to users' requests. The data necessary in each case are indicated in the data collection forms t on the Website - e.g., indicated with a (*) - and the consequences of their not being provided are set out in the specific notices on the data collection pages.

 

4. Purposes

Data are collected and processed for purposes strictly related to the use of the Website, its services and the purchase of products online. The purposes for which the data are used are detailed in the specific policy statements provided by the Website whenever there is data collection. We would ask that you read the policy statements which in each case explain the characteristics of the data processing that will be performed (e.g. for registration for the newsletter service, to access My Geox, for Geox products sold online). Your data shall be processed in full compliance with privacy legislation.

 

5. Method, length of data processing and scope of communication

Data may be processed in both electronic and paper form (e.g. for the handling of purchases on the Website). Geox guarantees that the personal data provided through the Website will be processed lawfully and properly, in full compliance with applicable legislation, and that the data provided during registration kept strictly confidentially. All information collected is transmitted through a secure connection to prevent interception by outsiders. We implement security measures to ensure the security of the Website. Any data provided by users shall be processed for the length of time specified in the specific policy statements provided at the time of data collection. With regard to the retention times for data collected through the use of profiling tools (e.g. cookies), please see our Cookie Policy. The data shall not be communicated or disseminated to third parties except within the limits and conditions expressly indicated in the policy statements provided in each case and subject to your authorisation.

 

6. Links to other websites

This information is provided only for the website www.geox.com and not for any other websites that a user may access through a link. Geox cannot be held liable for personal data provided by users to external parties or any websites linked to this Website.

 

7. Profiling and/or targeting tools

Geox shall not transmit any communications of a promotional and/or advertising nature Geox shall not transmit any communications of a promotional and/or advertising nature.
The Website uses “cookies”, ”, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with personalised advertising).. For a detailed explanation of cookies used by this Website and how to deactivate them, please read our Cookie Policy.

 

8. Place of data processing

The data processing connected with the services provided by the Website are carried out: (i) at the headquarters of Geox S.p.A. indicated in point 1 above and are carried out by expressly authorised data processing personnel; (ii) by companies providing services related to the management of the Website, appointed as external data processors. A complete list of external data processors appointed by Geox can be obtained by contacting privacy@geox.com.
To enable us to properly manage our Website, your personal data will be transferred to countries outside the European Union, such as the United States. Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. For more information on the transfer of your data and the guarantees provided for their protection please write to privacy@geox.com.

 

9. Rights of data subjects

By e-mail to be sent to privacy@geox.com, you may at any time exercise the rights set out in Articles 15 to 22 of the Regulation. Articles 15 to 22 of the Regulation recognise specific rights including:

- confirmation as to whether personal data concerning you is being processed;

- access to your personal data and the information indicated in Article 15 of the Regulation;

- rectification of inaccurate personal data concerning you without undue delay or completion of incomplete personal data;

- erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive the personal data concerning you in a structured, commonly used and machine-readable format;

- the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you..

You can also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

10. Who to contact in the case of a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, finally, of the place where you believe the violation occurred.

 

11. Applicable law

This Privacy Policy is governed by EU Regulation 679/2016 and Italian law. The Regulation ensures that the processing of personal data is carried out in accordance with the fundamental rights and freedoms and the dignity of data subjects, with particular reference to confidentiality, personal identity and their personal data protection rights.

 

12. Revision clause

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time, without notice, including to take account of changes to the law or regulations regarding the protection of personal data. Users will be notified of changes and updates to the Privacy Policy by (i) ) e-mailing them to users registered on the Website or (ii)publishing them on the homepage of the Website; they will be binding as soon as published and communicated. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail.

 

COOKIE POLICY

EU Regulation 679/2016 General Data Protection Regulation

The website www.geox.com (the "Website") uses cookies and similar technologies for the following purposes:

  • 1. enable the proper functioning of the Website and the provision of the services it contains;

  • 2. perform statistical analysis to understand and improve the user’s browsing experience;

  • 3. analyse the preferences and navigation of users visiting the Website in order to send advertisements in line with the preferences expressed during web browsing.enable the proper functioning of the Website and the provision of the services it contains;

The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated).

More information about who we are, how we process personal data, how you can contact us and what your rights are can be found in the Privacy Policy accessible from the privacy section of the Website: https://www.geox.com/en-SI/privacy.

 

1. What is a cookie

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device. Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests). Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox). Cookies and tracking tools do not collect information that directly identifies the user; Geox cannot, in fact, trace any personal information that directly identifies the user (e.g. name, surname) unless provided directly by the user. An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g. Facebook) to monitor the user’s session, collecting data for analysis and user profiling purposes.

 

2. What types of cookies (or tracking tools) the Website uses

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website. By using these cookies we can facilitate the user browsing withing the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication), to customise the interface of the site on the basis of user preferences, to collect aggregate information about the number of visitors to the site and the most visited pages (analytics cookies used with mechanisms of partial obscuration of the IP), etc.. These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website.

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies. Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network). The use of these cookies and tools requires the express and informed consent of the user. Please note that your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy. No other user profiling tools are used on this Website (e.g. spyware).

Statistical cookies

Analytical cookies, including third-party cookies, allow us to understand how the site is used by users. These cookies do not collect information about your identity or any personal data. The information is processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. If such opt-out mechanisms are not in place, the use of these cookies will require the express and informed consent of the user.

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox. On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, Instagram, Twitter, etc.. These buttons allow users who are browsing the Website to reach and interact with social networks with a ‘click’.

Please read paragraph 7 for a detailed list of (i) the types and identifiers of cookies/tracking tools, (ii) their characteristics and purposes and (iii) their duration/expiry.

 

3. Your consent

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used. The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.
The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

The banner will only be displayed when you access the Website for the first time. Afterwards, we will use a technical cookie to store the consent you have already given so that you can directly access the pages of the Website.

NB: consent may be revoked at any time by simply accessing this Cookie Policy in the section of the
Website dedicated to privacy and accessible by selecting the "Privacy" link at the bottom of each page of the
Website.

To view the status of your consent or to change your consent, please go to the following paragraph 7 .


 

4. Deactivating/deleting cookies via web browser

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them. In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:
- Internet explorer
- Edge
- Chrome
- Firefox
- Safari
- Opera.
You can also manage your cookie preferences at http://www.youronlinechoices.com

 

5. Who will have access to your data

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce and information technology departments), In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website and our computer files, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

The data may be transmitted to social networks (e.g. Facebook, Instagram, etc.) in order to allow content to be shared on the social networks (e.g. if you use the sharing function - the social plug-in - you will be able to share the content that interests you within your social profile), or to display promotional and advertising content when you visit the social networks (e.g. the social network may show you advertisements relating to Geox and the products that you have viewed). For such processing, the Social Networks will process your data - as joint controllers (art. 26 of the GDPR) - to the extent necessary to allow you to share content on your social page or to display news/advertisements relating to Geox. For more information on the processing carried out by Social Networks, please check the privacy policy provided by your social network (which can also be viewed by selecting the name of the social network from the list in paragraph 7 below).

 

6. What are your rights

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

  • - obtain confirmation as to whether or not personal data concerning you are being processed;

  • - obtain access to your personal data (e.g. by requesting what data is processed, for what purposes and in what manner);

  • - obtain the rectification of inaccurate personal data or the integration of incomplete personal data;

  • - obtain the erasure of your personal data (where applicable);

  • - obtain the restriction of the processing of your personal data (where applicable);

  • - receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You can also object to the processing of your data at any time, in particular for analysis and profiling or marketing purposes, and revoke your consent (see section 3).

 

7. Details of the cookies and tracking tools used by the Website. Modification of your consent

In order to allow you to make a free and informed choice, we indicate below (i) the type and identification of cookies/tracking tools, (ii) their characteristics and purposes and (iii) their duration/expiry.

For further information on the processing of your data through the Website, please visit the Privacy section and read our Privacy Policy .

PURCHASES - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A. is the data controller and the Geox group company responsible for the sale and delivery of “Geox” brand products in your country (that its, companies subject directly or indirectly to the management and control of Geox S.p.A. to which we delegate sales, delivery and invoicing functions) are the co-Data Controllers, (hereinafter “Geox”), pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

Here is the list of companies selling Geox products in the country you selected.

 

Why Do We Process Your Data?

The data you are providing us with by completing the purchase process on the website www.geox.com are necessary in order to:
1. complete the sale of the selected products and to execute the contract entered into;
2. fulfil tax and accounting obligations relating to your purchase (e.g. in relation to tax and accounting matters);
3. handle any after-sales services (e.g. customer service).

 

Is your consent required?

Your data will be processed without your consent to enable us to sell and deliver the products pursuant to Article 6(1) (b) of the Regulation.

 

Are all the requested data necessary?

Please provide all requested data marked as “mandatory” as they are necessary to manage your purchases; in the event of failure to provide the data or if the data are incomplete, your purchase cannot be completed. Failure to complete the data marked as “optional” will not have any consequences.

 

How Do We Process Your Data?

Your data will be processed primarily electronically to manage your purchases. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent its alteration or destruction.

 

How long do we keep your data?

Your data will be processed for as long as it is necessary to manage and complete your purchases, and thereafter in compliance with tax and accounting obligations; subsequently the data will be deleted or rendered anonymous.

 

Who processes your data?

Your data will not be disseminated. In order to manage your purchases, your data may become known (limited to their respective area of responsibility) to persons authorised to process Geox data, and to companies that Geox entrusts to manage the sales, payment and delivery functions for the products, appointed as external Data Processors. A complete list can be requested from privacy@geox.com.

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our website, www.geox.com, your personal data may be transferred to countries outside the European Union, such as the United States.
Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. Upon simple request, you can receive further information on the transfer of your data and the safeguards provided for the protection thereof.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time. by writing to privacy@geox.com, including:

- confirmation as to whether or not personal data concerning you is being processed;

- access to your personal data;

- rectification of inaccurate personal data concerning you or completion of incomplete personal data

- the erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive personal data in a structured, commonly used and machine-readable format.

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you can always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

MY GEOX - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016 General Data Protection Regulation

Dear Customer, below we provide you with detailed information on how we process your data.

 

Who processes your personal data?

Geox S.p.A. is the Data Controller of your personal data and the companies of Geox group - that is, companies subject directly or indirectly to Geox’s management and control, to which we delegate the sales, delivery and invoicing functions - are the co-Data Controllers which perform data processing solely for the purposes of carrying out the sale and delivery of our products, pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

How to contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro n. 16, 31044, Biadene di Montebelluna (TV), Italy. You can contact the Data Protection Officer at the following e-mail address: dpo@geox.com.

 

Why do we process your data?

Your personal data will be used for the following purposes:


Purpose Legal basis
to enable you to create your personal My Geox account and access the services and benefits reserved for members (e.g. making purchasing faster and with “fast checkout”, checking your purchase history, linking your account to your Benefeet profile, etc.). The processing is necessary for the contractual relationship to be performed/ the services to be used
To purchase the products on our website and therefore to manage the order; the delivery of the product (e.g. through the geox@home service or other omnichannel services made available by Geox); the payment (e.g. if an invoice is issued); the after-sales service; the crediting of points/vouchers/discounts if you are a benefeet customer. The processing is necessary for the contractual relationship to be performed/ the services to be used
to send you service communications which are strictly related to your MyGeox account and to any purchases you may have made. Such service communications shall not include promotional content unless you have given your consent for marketing purposes. The processing is necessary for the contractual relationship to be performed
to update you (by means of newsletter, e-mail, telephone, instant messages, paper mail, messages or communications of initiatives on social networks, etc.) on our products, services (e.g. purchasing methods, home delivery, etc.) or initiatives (e.g. competitions), and send you advertising and promotional material, including personalised material (if you have given your explicit consent), as well as make you take part in market research to check your level of satisfaction with our products and/or services. The processing is based on your optional consent.
to allow us to analyse your data, interests and purchasing preferences to improve our commercial offer and send you personalised advertising and promotional material. The processing is based on your optional consent.
to defend a legal claim (including in court) and/or prevent and verify whether fraud or other unlawful acts have occurred. The processing is based on Geox’s legitimate interest in complying with the Geox Terms and Conditions and in preventing fraud or unlawful conduct.
to process data in aggregated and anonymous form for statistical purposes. The processing is based on Geox’s legitimate interest in analysing the business activities carried out.

 

About data and necessary consent

The “mandatory” data marked with (*) are necessary to enable us to create your personal MyGeox account and manage your purchases. Your identification as a registered user of MyGeox while purchasing a product is “optional” but, if you decide not to identify yourself, you will not be able to take advantage of the reserved services (e.g. making your purchases more quickly and with “fast checkout”). Any consent you give is “optional” and shall always be freely revocable and, if you do not wish to give them, you can still register with MyGeox, but we will not be able to update you on our products, services or initiatives, send you advertising material, analyse your interests and preferences, send you personalised communications, contact you for market research purposes. You can withdraw any consent you gave at any time by writing to privacy@geox.com or simply by accessing your personal MyGeox account. If you no longer wish to receive commercial communications by e-mail, you can also use the unsubscribe link contained in each e-mail.

 

How do we process your data?

The data required to join MyGeox will be used to manage your registration and purchases. If you give us your consent, we may analyse your data (e.g. from your purchases), in order to understand your tastes and preferences (e.g. by analysing which products you have purchased, when you make your purchases and how, etc.), so that we can improve and send you interesting offers, including personalised offers (for example, if you have purchased women’s footwear in the past, we may send you our new Women’s Catalogue, or promotions on women’s products or products to match your previous purchases, etc.). Please note that all of our data analytics concerning your preferences will not only be automated, but will always be carried out and assessed by our company representatives. Geox may carry out specific, non-continuous checks to verify compliance with the Geox Terms and Conditions, the correct use of the reserved advantages and of the services used, and to protect itself against fraudulent conduct, in compliance with the governing law and with the current corporate procedures and regulations.

 

How long do we keep your data?

Your personal data and the data needed to register with MyGeox are stored for the duration of your membership. If you do not use your personal account for more than 5 years, your data and membership will be deleted. The details of your purchases will be:

- stored for 36 months for the legal warranty on purchased products;
- stored within the time limits required by law for meeting any tax and accounting obligations;
- stored for 36 months to analyse your preferences or to send you advertising material and commercial communications (only if you provide us with your explicit consent). If you withdraw your consent, your data will only be processed for the other purposes mentioned above.

 

Who will have access to your data

Your data will not be disseminated to the public.
To manage your registration at MyGeox and, if you have given your consent, in order to follow up the additional purposes to which you have consented, your data will only be processed by persons Geox has specifically authorised to process data (particularly with regard to CRM, e-commerce, and Information Technology), as well as, in their capacity as Data Processors, by (i) companies that analyse your purchases; (ii) companies responsible for the handling of “Customer Service” (iii) companies responsible for the preparation, handling and sending of newsletters, advertising and promotional materials; (iv) companies that organise and manage market research; (v) companies responsible for the management of our website and electronic archives; (vi) suppliers of IT services; (vii) companies that are part of the Geox group and that operate their retail outlets in Italy and abroad, or logistics suppliers. A complete list can be requested from privacy@geox.com.
Data may also be communicated to financial institutions (e.g. for transaction management) and, if you give us your consent for marketing purposes, your e-mail address may be temporarily disclosed - in encrypted and secure form - to social networks (e.g. Facebook, Instagram, etc.) which will process your data to the extent necessary to display news or advertising relating to Geox.

 

Transfer of your data outside the European Union

For all the above mentioned purposes, your personal data will be transferred to countries outside the European Union, in particular the United Kingdom and the USA. This transfer will in any case take place in full compliance with the guarantees, measures and rights as defined by the European Commission and provided for in the privacy legislation - particularly, on the basis of adequacy decisions, of the Binding Corporate Rules adopted by Geox suppliers, or by virtue of the signing of the contractual clauses approved by the European Commission in compliance with the additional measures indicated at European level. By writing to privacy@geox.com you will be able to request more information about the transfer of your data and the guarantees provided for data protection.

 

What are your rights

You may at any time exercise the rights set out in Articles 15 to 22 of the Regulation by writing to privacy@geox.com, including:

- obtaining confirmation as to whether or not personal data concerning you are being processed;

- obtaining access to your personal data (e.g. by requesting which data are processed, for what purposes and in what manner);

- obtaining the rectification of inaccurate personal data or completion of incomplete personal data; - obtaining the erasure of personal data concerning you (where applicable);

- obtaining the erasure of personal data concerning you (where applicable);

- obtaining the restriction of the processing of personal data concerning you (where applicable);

- receiving your personal data in a structured, commonly used and machine-readable format (where applicable).

You may also object at any time to the processing of your data, particularly for the purpose of analysing your purchasing habits or preferences, or for marketing purposes, and withdraw the consent given (by contacting us or by using the "unsubscribe" link contained in each e-mail and modifying the consent given in your personal MyGeox account).

 

Who can you contact in the case of a complaint?

If you believe that the processing of your personal data violates the provisions of the General Data Protection Regulation, you can always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, to the Data Protection Authority of the country in which you reside or work, or of the place where you believe the breach has occurred.

 

NEWSLETTER - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A., with registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT, and Treviso Companies’ Register No. IT03348440268, is the company that, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

The information you are providing by filling out this electronic form is necessary in order to contact you and:

- update you (by sending the Newsletter, e-mail and instant messages, posts, messages or notices about initiatives on social networks, etc.), on our products, services (e.g., how to buy the products, home delivery, etc.) or initiatives (e.g., competitions),

- send you advertising and promotional materials,

Your data will be processed on the basis of your consent (pursuant to Article 6 (1) (a) of the Regulation), and in accordance with the provisions and applicable measures – and subsequent amendments thereto – issued by the Italian Data Protection Authority.

 

Is your consent required?

In order to contact you (and thus send you newsletters and other communications) we need your explicit consent (pursuant to Article 6 (1) (a) of the Regulation). Your consent can be freely withdrawn without prejudice to the lawfulness of the data processing prior to withdrawal, using the appropriate link in all our newsletters or by writing to privacy@geox.com or if you log in to My Geox, by accessing your reserved area.

 

Are all the requested data necessary?

Your e-mail address is necessary to contact you. Your preference for the type of newsletter that you wish to receive (Men’s or Women’s) is helpful for sending you communications that may be of interest to you.

 

How your data is processed?

Your data will be processed electronically in order to contact you, send you the Geox newsletter, update you (including via social networks) regarding our products (e.g., new collections), services (e.g., ways to purchase products, home delivery, etc.) and initiatives (e.g., competitions), as well as to send you advertising and promotional materials... For these purposes, your e-mail address may be used to ascertain whether you are using social networks (e.g. Facebook) and, in this way, to display dedicated news or advertising. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long do we keep your data?

Your data will be processed for the entire time that you sign up to the newsletter service at www.geox.com, or, in any event, until your consent is withdrawn (which may be at any time); thereafter, the data will be destroyed or rendered anonymous.

 

Who processes your data?

Your data will not be disseminated. To allow you to receive our newsletter and to be contacted by Geox, your data may be made known to the persons authorised to process Geox S.p.A. data (limited to their respective area of responsibility), ands to the companies that provide us with the data services required for managing our site or performing marketing activities on our behalf.

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our Website and our marketing activities, your personal data will be transferred to countries outside the European Union, such as the USA[•]. Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. With a simple request, you can receive further information on the transfer of your data and the guarantees provided for the protection thereof.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time. by writing to privacy@geox.com, including:

  • - confirmation as to whether or not personal data concerning you is being processed;

  • - access to your personal data;

  • - rectification of inaccurate personal data concerning you or completion of incomplete personal data;

  • - the erasure of personal data concerning you without undue delay;

  • - restriction of processing of personal data concerning you;

  • - notification regarding rectification, erasure or restriction of processing of personal data concerning you;

  • - the right to receive personal data in a structured, commonly used and machine-readable format;

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com

 

“Let's Get to Know Each Other” SERVICE (Contact us) - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A., with registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT and Treviso Companies’ Register No. IT03348440268, in its capacity as Data Controller, and Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT No. IT05563231009, in its capacity as co-Data Controller, collect and process your personal data pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

The data you provide us with by completing the “Contacts” form or using the contact services via e-mail or telephone www.geox.com are necessary for us to respond to your query or request for information.

 

Is your consent required?

Your consent is not required and the data processing will be based on the handling of your query or request for information (pursuant to Article 6(b) of the Regulation).

 

Are all the requested data necessary?

Please provide all required data marked as “mandatory” because this is needed to send your request and allow us to handle it properly. Failure to complete the data marked “optional” will have no consequences.

 

How your data is processed?

Your data will be processed primarily electronically in order to manage your request and be able to contact you. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long do we keep your data?

Your information will be processed for the time it takes to properly handle your request and will be stored to enable us to improve our service; specifically, the data will be retained only for the time strictly necessary to manage your request and will then be deleted or stored anonymously or in aggregate form.

 

Who processes your data?

Your data will not be disseminated and they may become known to persons authorised to process Geox data, in order to handle your query/request, and, in its capacity as external Data Processor, to the company responsible for managing the “customer service”. The names of the external data processors can be obtained from privacy@geox.com.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time by writing to privacy@geox.com, including:

  • - confirmation as to whether or not personal data concerning you is being processed;

  • - access to your personal data;

  • - rectification of inaccurate personal data concerning you or completion of incomplete personal data;

  • - the erasure of personal data concerning you without undue delay;

  • - restriction of processing of personal data concerning you;

  • - notification regarding rectification, erasure or restriction of processing of personal data concerning you;

  • - the right to receive personal data in a structured, commonly used and machine-readable format;

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you may always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com