Orders and payments
Making an order on geox.com is easy and quick, find out the details.
No, it’s not necessary. You can make an online purchase both as a registered user and as a guest. We suggest creating an Account so that you can always receive the latest news and access the services dedicated to our customers.
If an item of the size you require is out of stock, select the size, click on “notify me” and enter your e-mail address.
Once you have completed your order, you will receive an e-mail containing an Order Number that you can use to check the status of the order or as a reference if you need to contact us. We will send you an e-mail with the tracking number to use to follow the order status online as soon as your order has been shipped by the warehouse.
Once the order is confirmed it is processed automatically, so unfortunately it cannot be cancelled.
You can choose between the following payment methods on geox.com, such as credit card (Visa, Mastercard, Maestro ...), Paypal. Find out more.
The purchase procedure on geox.com is processed in a totally secure way: payment data is collected through a digital coding protocol (SSL).
If one of the items you have received does not match your order, we kindly ask you to return it (specifying the reason) and we will refund you.