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PRIVACY POLICY

EU Regulation 679/2016 General Data Protection Regulation

Geox S.p.A. hereby wishes to inform visitors to the “www.geox.com” website (hereinafter the “Website”) of its personal data protection policy, emphasising its commitment and attention to protecting the privacy of Website visitors. Please read carefully our Privacy Policy, which applies if you access the Website and simply navigate it using our services - without purchasing any products - as well as if you decide to make purchases.
Please also read the Terms and Conditions of Use of www.geox.com because they also contain important instructions on the security systems used by the Website. Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide a set of personal data to access certain services (e.g. to register for the Geox Single Digital Profile, sign up for the newsletter or request information, etc.). When we ask you to provide your personal data to access these additional services, we will always inform you in accordance with EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”) about the purposes and methods of use of the data as well as your right to request the deletion or updating of the data at any time.

In accordance with the Regulation, we are providing you with the following information.

 

1. The Data Controller and Data Processors

The Data Controller is Geox S.p.A., with registered office at Via Feltrina Centro 16, 31044 Biadene di Montebelluna, Treviso (Italy) - Treviso Companies’ Register no. Imp., Tax Identification and VAT no. IT03348440268, Share Capital €25,920,733.10 fully paid up.
Co-Data Controllers, with Geox - limited to sales, invoicing and product delivery purposes - are the following companies of the Geox group:

  • • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT No. IT05563231009;
  • • Geox Deutschland GmbH, Wilhelm-Wagenfeld-Strasse 22 - 80807 München Registernummer/Register no.: HRB 155937 USt-IdNr: DE813486969;
  • • Geox AT GmbH, Seilerstätte 16, 1010 Wien, Österreich Handelsgericht Wien, FN 355622 z VAT: ATU66105458;
  • • GEOX RESPIRA S.L., Sociedad unipersonal Pasaje Permanyer n.5 08009 Barcelona, España VAT Code B62826425;
  • • Geox France Sarl, 432 Avenue André Lasquin, 74700 Sallanches France, VAT FR 11410882914;
  • • Geox Holland B.V., Claudius Prinsenlaan 144,4818 CP Breda, The Netherlands, Vat L808308415B01 and its branches;
  • • Geox Poland S.r.o., ul. Postępu 12, 02-676 Warszawa, The District Court of the Capital City of Warsaw in Warsaw, XIII Business Division of the National Court Register, , KRS no. 392726, VAT PL (NIP) 527 26 61 853;
  • • Geox Hungary KFT, Kálvin tér 12. III. em., 1085 Budapest – Hungary, Registration number: 01-09-675970, Tax number: 11773250-2-42 – EU VAT number: HU11773250;
  • • Geox Suisse SA, Via Balestra, 27 – CH 6900 LUGANO, VAT Code CHE-109.592.205, Mail Box 5722, CH – 6901 LUGANO;
  • • Geox U.K. Ltd, 6th Floor Kildare House, 3 Dorset Rise, London EC4Y 8EN, UK, VAT number GB 779093087, Registered in England and Wales - Company number 4303095

You may request further information by writing to privacy@geox.com.
When we refer to “Geox” below, we are referring to Geox S.p.A. and the companies of the Geox group (except where specified otherwise).
For purely organisational and functional requirements, we have appointed certain service providers to manage the Website as external personal data processors. This is strictly for purposes related and connected to the services provided by the Website, including the sale of products. More detailed information is available in the policy statements on the Website, and a complete list of external data processors appointed by Geox may be obtained by contacting privacy@geox.com.

 

2. Types of Personal Data Processed

Registration is not required in order to access the Website. However, there are sections of the Website that require registration or the use of a username and password (e.g., to sign up for the Geox Single Digital Profile, or to complete the online purchasing process), or services for which you need to provide your details (e.g. your personal data may be requested to access newsletter services, to contact us, etc.).
Data relating to the connection and navigation within the Website (such as the URI-Uniform Resource Identifiers of the resources requested, time of the request, method used in submitting the request to the server, size of the file obtained in response, the numeric code indicating the status of the response provided by the server (successful, error, etc.) and other parameters regarding the user’s operating system and IT environment) are collected only for the purpose of extracting anonymous statistical information on the use of the Website and to check its correct operation. Such data is immediately deleted following the processing. The data may be used to ascertain liability in the event of possible computer crimes that harm the Website: excluding such cases, the data shall be deleted once the time needed to provide the services illustrated on the Website has passed.
With reference to data relating to navigation within the Website, see also point 7 below concerning the Profiling Tools used by the Website.

 

3. Optional provision of personal data

The provision of personal data is generally optional. In certain cases only, the failure to provide personal data may make it impossible to access specific services and obtain what you have requested (e.g. registration - and the provision of personal data, e-mail address, postal address, credit/debit card data or and telephone number - is required to purchase products online); failure to provide such data may therefore prevent Geox from allowing you to access the Website's services or to respond to users' requests.
The data necessary in each case are indicated in the data collection forms t on the Website - e.g., indicated with a (*) - and the consequences of their not being provided are set out in the specific notices on the data collection pages.

 

4. Purposes

Data are collected and processed for purposes strictly related to the use of the Website, its services and the purchase of products online. The purposes for which the data are used are detailed in the specific policy statements provided by the Website whenever there is data collection. We would ask that you read the policy statements which in each case explain the characteristics of the data processing that will be performed (e.g. for registration for the newsletter service, to access your profile, for Geox products sold online). Your data shall be processed in full compliance with privacy legislation.

 

5. Method, length of data processing and scope of communication

Data may be processed in both electronic and paper form (e.g. for the handling of purchases on the Website). Geox guarantees that the personal data provided through the Website will be processed lawfully and properly, in full compliance with applicable legislation, and that the data provided during registration kept strictly confidentially. We implement security measures to ensure the security of the Website and all information collected is transmitted through a secure connection to prevent interception by outsiders.
Any data provided by users shall be processed for the length of time specified in the specific policy statements provided at the time of data collection.
With regard to the retention times for data collected through the use of profiling tools (e.g. cookies), please see point 7 below and our Cookie Policy.
The data shall not be communicated or disseminated to third parties except within the limits and conditions expressly indicated in the policy statements provided in each case (i.e. product shipping data may be communicated to couriers).

 

6. Links to other websites

This information is provided only for the website www.geox.com and not for any other websites that a user may access through a link. Geox cannot be held liable for personal data provided by users to external parties or any websites linked to this Website.

 

7. "Tracking” and/or targeting tools

Geox shall not transmit any communications of a promotional and/or advertising nature without the user's prior express consent.
The Website uses cookies and other tracking instruments, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with personalised advertising.
For a detailed explanation of tracking instruments used by this Website and how to deactivate them, please read our Cookie Policy.

 

8. Place of data processing

The data processing connected with the services provided by the Website are carried out: (i) at the headquarters of Geox S.p.A. indicated in point 1 above and are carried out by expressly authorised data processing personnel; (ii) by companies providing services related to the management of the Website, appointed as external data processors. A complete list of external data processors appointed by Geox can be obtained by contacting privacy@geox.com.
The Data collected through the Website are generally not transferred abroad, as the processing is carried out through providers that use servers located in the European Union (or European Economic Area). Nonetheless, in some cases, to enable us to properly manage the Website, your personal data may subject to transfer to countries outside the European Union/European Economic Area (e.g. the data collected through certain cookies and social network tracking instruments).
Based on the privacy regulations applicable, specific consent to the transfer is not necessary when the transfer is made to a country that guarantees an adequate level of protection (Article 45 of the Regulation) or based on the adoption of appropriate safeguards (Articles 46 and 47 of the Regulation), and, specifically, based on the adoption of binding rules for the group of companies or the adoption of contractual clauses approved by the European Commission: transfer of data collected (e.g. through Website cookies/tracking instruments) is governed by those contractual clauses (e.g. https://www.facebook.com/help/566994660333381?ref=dp).
To receive more information on the transfer of data and the safeguards set out for their protection, as well as on the means for obtaining that data or the place where they have been made available, send a simple request to pprivacy@geox.com.

 

9. Rights of data subjects

By e-mail to be sent to privacy@geox.com, you may at any time exercise the rights set out in Articles 15 to 22 of the Regulation, including:

- confirmation as to whether personal data concerning you is being processed;

- access to your personal data and the information indicated in Article 15 of the Regulation;

- rectification of inaccurate personal data concerning you without undue delay or completion of incomplete personal data;

- erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

-the right to receive the personal data concerning you in a structured, commonly used and machine-readable format;

- the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you.

Note that you can always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

More information on your rights is available in point 13 below.

 

10. Who to contact in the case of a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, finally, of the place where you believe the violation occurred

 

11. Applicable law

This Privacy Policy is governed by EU Regulation 679/2016 and Italian law. The Regulation ensures that the processing of personal data is carried out in accordance with the fundamental rights and freedoms and the dignity of data subjects, with particular reference to confidentiality, personal identity and their personal data protection rights.

 

12. Revision clause

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time, without notice, including to take account of changes to the law or regulations regarding the protection of personal data. Users will be notified of changes and updates to the Privacy Policy by publishing them on the homepage of the Website; they will be binding as soon as published and communicated. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail.

 

13. Privacy rights

Articles 15 to 22 of the Regulation grant to all data subjects the option to exercise specific rights against the Data Controller. A brief description of these is provided below. For all doubts or questions, contact us at privacy@geox.com.

  • - Right of access: the data subject may request which data concerning him or her are being processed, the purposes of the processing, the categories of data processed, the recipients to whom the personal data have been or will be disclosed, any transfer of the data outside the European Union, the period of storage of the data, the existence of automated decision-making (including profiling), as well as the source of the data that has not been collected from the Data Subject (Article 15 of the Regulation).

  • - Right to rectification: the data subject may request the rectification or updating of inaccurate data or, taking into account the purposes of the processing, the supplementation of incomplete personal data (Article 16 of the Regulation).

  • - Right to erasure (right to be forgotten): (where applicable) the data subject shall have the right to obtain the erasure of personal data concerning him or her, for example, where the personal data are no longer necessary in relation to the purposes for which they were collected. Therefore, it will not be possible to request the erasure of data if they are required to fulfil a legal obligation (e.g. keeping accounting records or for security purposes) or for the verification, exercise or defence of a right in legal proceedings (Article 17 of the Regulation).

  • - Right to restriction of processing: the data subject may request the restriction of processing of the data, for example, where the data subject contests the accuracy of the personal data, for a period necessary to verify the accuracy of that data (Article 18 of the Regulation).

  • - Notification obligation: the data subject has the right to be informed of any rectification or erasure or restriction of processing carried out in relation to the personal data regarding him or her, and the recipients to whom the data have been communicated (Article 19 of the Regulation).

  • - Right to data portability: (where applicable) the data subject has the right to receive the data that concerns him or her in a structured, commonly used and machine-readable format (i.e. in .excel or .csv format). However, that right is limited only to data processed using automated means and based on a contract with the data subject or his or her consent. Where technically feasible, it will be possible to request the transmission of the data directly to the other data controller (Article 20 of the Regulation).

  • - Right to object: (where applicable) the data subject has the right to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out, for example, for the pursuit of a legitimate interest of the data controller or third parties (including profiling). The data subject can always object to data processing for direct marketing purposes, including profiling related to such direct marketing (Article 21 of the Regulation).

  • - Right to not be subject to automated decision-making, including profiling: (where applicable) the data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or significantly affects him or her, unless the automated decision is necessary (i) for entering into, or performance of, a contract between the data subject and a data controller, (ii) is envisaged by law, in compliance with measures and safeguards, or (iii) is based on the data controller explicit consent (Article 22 of the Regulation).

The full text of the Regulation and your rights are available here.

 

COOKIE POLICY

EU Regulation 679/2016 General Data Protection Regulation

The website www.geox.com (the "Website") uses cookies and similar technologies for the following purposes:

  • 1. enable the proper functioning of the Website and the provision of the related services;

  • 2. perform aggregate statistical analysis to understand and improve the user’s browsing experience (e.g. counting the number of visitors to the Website, understanding how popular a product or service is)

  • 3. analyse the preferences and navigation of users visiting the Website in order to send advertisements in line with the preferences expressed during web browsing and to personalise content.

The information below relates both to the use of “cookies” and to other tracking tools that may be used (except where otherwise indicated). For practicality, we will use the term “cookie” to refer to all the different tracking technologies, save where expressly indicated otherwise.

Information about who we are, how we process personal data, how you can contact us and what your privacy rights are can be found in the Privacy Policy accessible from the privacy section of the Website: https://www.geox.com/en-SE/privacy

Pursuant to Article 13 of Regulation EU 2016/679 General Data Protection Regulation (the “Regulation”) and Directive 58/2002, as amended, Geox S.p.A., as the Data Controller (“Geox” or the “Company”), provides the following information.

 

1. What is a cookie

Cookies are text files that are sent from a web server (i.e. the computer where the website visited is ‘hosted’) to the user’s browser (Microsoft Edge, Mozilla Firefox, Google Chrome, Opera, Safari, etc.) and stored on the device, whether fixed or mobile, used for browsing. The cookie allows the Website to identify the user’s device, through the information stored in it, each time the user reconnects to the Website through that device.
Through the use of cookies (or other tracking tools) we can make it easier for you to navigate the Website, as well as analyse your preferences and tastes by verifying your navigation (profiling activities), and consequently offer you a promotion of products and services that are more consistent with your interests and expectations (e.g. by displaying advertisements in line with your interests).
Cookies can be either “session” cookies (when they are only stored for the duration of the website browsing session and are deleted when the browser is closed), or “persistent” cookies (when they are stored for a longer period of time, until they expire or are deleted by the user). Moreover, cookies or other tracking tools may be either “first party” (when they are created and used only by the owner of the website that issued them and are not transferred to third parties) or “third party” (when they are issued and managed by parties other than Geox).
An example of other tracking tools is ‘tracking pixels’, small pieces of code integrated into the website which, once downloaded onto the user’s browser, allow the social media provider (e.g. Facebook) to monitor the user’s session, collecting data for analysis and user profiling purposes.
Cookies and tracking tools do not collect information that directly identifies the user.

 

2. What types of cookies (or tracking tools) the Website uses

Cookies and technical or necessary tools

These are the cookies used to ensure navigation and therefore the telematic transmission of data on the network are strictly necessary for the provision of the services provided by the Website.
By using these cookies we can facilitate the user browsing withing the Website, for example by storing the data provided by the user while filling in the forms on the Website (user input cookies), to recognise the user after they logged-in the Website (cookies for authentication), to customise the interface of the site on the basis of user preferences, to collect aggregate information about the number of visitors to the site and the most visited pages (analytics cookies used with mechanisms of partial obscuration of the IP), etc..
These cookies may be both first-party and third-party cookies and do not require the user’s prior express consent as they are strictly necessary to provide the service requested by the user of the Website.

Statistical cookies

Analytical cookies allow us to understand how the site is used by users. These cookies do not collect information that directly leads to your identity or to your personal data. The information collected is normally processed in aggregate and anonymous form through the use of partial IP obscuration mechanisms. Those cookies are treated as equivalent to technical cookies and do not require prior consent from the user, as their use is based on the legitimate interest of analysing Website traffic which, based on the data minimisation measures adopted, is legitimate and balanced with users’ rights and freedoms. If such opt-out mechanisms are not in place, the use of these cookies will require the express and informed consent of the user.

Personalisation cookies

Personalisation cookies record users’ preferences in using the Website (e.g., the language selected and specific country). These instruments are not strictly necessary for browsing the Website and, therefore, shall be used on obtaining the user’s consent. Those cookies may be first party or third party;

Profiling (or marketing) cookies

These are cookies that are used to create profiles of the user, for example, in order to send advertisements that are consistent with the user’s preferences (e.g. by using these cookies, the user will be able to see advertisements for the products in which they have expressed an interest on other sites). They can be either first-party cookies or third-party cookies; session or persistent cookies.
Other tracking tools (e.g. Facebook pixels) also work in a similar way (e.g. by allowing advertisements to be displayed to the user on the social network).
The use of these cookies and tools requires the express and informed consent of the user.
Your consent will only be required when you first access the Website: afterwards, we will use a technical cookie to store your consent so that you can access the Website pages directly when you return. Your consent may be withdrawn at any time in the manner specified in paragraph 3 of the Cookie Policy.
No other user profiling tools are used on this Website without your consent (e.g. spyware).

Third-party cookies

The Website uses both “first-party” cookies and tracing instruments, i.e. issued by Geox and by the Website, and “third-party” cookies and tracing instruments (e.g. Google Analytics, Social Network cookies, etc.), i.e. instruments issued and managed by subjects other than Geox.
On the Website you can also find social buttons/widgets (social plug-ins), i.e. those particular ‘buttons’ depicting the icons of social networks such as Facebook, Instagram, Twitter, etc.. These buttons allow users who are browsing the Website to reach and interact with social networks with a ‘click’. For more information, see paragraph 8.

 

3. Your consent

When accessing the Website, the user is shown a warning banner regarding cookies and other tracking tools that may be used.
The banner provides summary information that allows the user to understand which cookies/tools are used and for what purposes; in addition, by using the “settings” button the user can also check in detail which types of cookies and tools are used.
The user is therefore free to choose whether and which cookies and other tracking tools to authorise.

We will record whether the user granted or denied consent to directly access the pages of the Website without having to view the banner once again, save for particular cases (e.g., if the user deletes cookies or if the users must be updated regarding the cookies used).

NB: consent may be revoked at any time by simply by (i) clicking the “Manage Cookies” link at the bottom of each page of the Website (this newly displays the banner, allowing you to update your consent), or (ii) accessing this Cookie Policy in the section of the Website dedicated to privacy and accessible by selecting the “Privacy” link at the bottom of each page of the Website (paragraph 8 provides information on consent granted/denied, with the option to change your previous choices.

Your consent applies to the following websites: www.geox.com

 

4. Deactivating/deleting cookies via web browser

You can in any case deactivate/activate or delete cookies at any time by using the settings of your web browser. In particular, if you do not wish to receive cookies, you can set your browser to warn you when a cookie is being sent, so that you can decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser. You can also delete specific cookies that have already been stored within your browser, or block specific websites from storing cookies on your computer, or block third-party cookies.

Each browser (Firefox, Chrome, Edge, Safari, Opera, etc.) has its own method of managing cookies: in the settings or preferences panel, it is possible to modify/manage the parameters relating to cookies and/or delete them. In order to do this, it is necessary to consult the information in the browser’s user manual (Help Page) or click on the following links:
- Internet explorer
- Edge
- Chrome
- Firefox
- Safari
- Opera.
You can also manage your cookie preferences at http://www.youronlinechoices.com

 

5. Who will have access to your data

The data collected via cookies and other tracking tools will not be disclosed to the public and will be processed by specifically authorised persons within Geox (in particular the CRM, e-commerce, marketing and information technology departments).
In order to manage the Website and, if you give your consent, to analyse your preferences, your navigation and to allow you to view content and promotional announcements that may be of interest to you. The data will be processed by (i) companies in charge of managing the Website, and (ii) providers of computer services. These subjects will act as Data Processors designated by Geox.

 

5.1 Social networks

Browsing data may, in some cases, be transmitted to social networks (e.g. Facebook, Instagram – see the table below for the list of social networks that interface with the Website). In general, the interaction between a website and a social network is used, for example, to:
(i) allow users to log-in through the social network (e.g. when you choose to log-in to our reserved area of the Website using Facebook, data is exchanged between the social network and the Website, to enable user recognition and authentication);
(ii) allow content to be shared on social networks (e.g. if you use the sharing function – the social plug-in – you can post, and thus share, the content that interests you on your social profile);
(iii) display promotional and advertising content when you visit social networks (e.g. the social network may show you advertisements relating to the Geox brand and the products you have viewed on the Website). This may mainly occur in two ways:

a. the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with the social network which, having identified you, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out;
b. if you have provided your email address, this may be exchange (in an encrypted and protected manner) with the social network which, having identified you through your email address, will display advertising content, then provide Geox with statistics on the advertising campaigns carried out.

For such processing, the social networks will process your data – as joint data controllers (Article 26 of the GDPR) - to the extent necessary to, for example, display news/advertisements relating to Geox.
Some information on the processing carried out by social networks within the Website is provided below:

Facebook (es. Facebook, Instagram) The Co-Data Controller is Meta Platforms Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbour, .Dublin 2 Ireland. A joint controller arrangement (Article 26 of the Regulation) governs the processing of personal data using the tracking instruments provided by Facebook and present on the Website: the arrangement determines the respective responsibilities for compliance with the obligations under the Regulation regarding joint processing. A copy of this agreement is available at the following link: https://it-it.facebook.com/legal/controller_addendum.
Instead, Facebook is the autonomous data controller for the processing of user data carried out subsequently. As data controller, Facebook is responsible for providing the data subjects with the information regarding the processing carried out or allowing them to exercise their privacy rights (Articles 15 – 20 of the Regulation).
The Website uses cookies and tracking instruments from Facebook (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, and (iii) improve the posting of content on the Website.
For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Facebook.
Details on how Facebook processes the data, the related legal basis of processing and how you can exercise the privacy rights granted by the Regulation against Facebook are available at https://www.facebook.com/about/privacy.
The Facebook Data Protection Officer can be contacted at: https://www.facebook.com/help/contact/540977946302970.
Pinterest The Data Controller is Pinterest Europe Limited, with headquarters on the 2nd Floor, Palmerston House, Fenian Street, Dublin 2, Ireland.
The Website uses cookies and tracking instruments from Pinterest (e.g. pixels) to (i) display promotional and advertising content personalised to users, (ii) provide statistical reports on advertising campaigns and user browsing of the Website, (iii) improve the posting of content on the Website.
For these purposes, the data regarding your browsing on the Website, collected through cookies or other tracking instruments shall be shared with Pinterest.
The details of the arrangement with Pinterest regarding personal data processing can be viewed in Exhibit A at the following link: https://business.pinterest.com/en-gb/pinterest-advertising-services-agreement/.
More information on the processing carried out by Pinterest is available at: https://policy.pinterest.com/en/privacy-policy#section-residents-of-the-eea.
The Pinterest Data Protection Officer can be contacted at the following link: https://help.pinterest.com/it/data-protection-officer-contact-form.

For more information on the processing carried out by social networks, please check the privacy policies provided by the social networks (also by clicking the “Manage Cookies” link on all pages of the Website, you can see the list of cookies/tracking instruments used on the Website and the links to their respective policies).

 

6. What are your rights

By writing to privacy@geox.com, you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

  • - obtain confirmation as to whether or not personal data concerning you are being processed;

  • - obtain access to your personal data (e.g. by requesting what data is processed, for what purposes and in what manner);

  • - obtain the rectification of inaccurate personal data or the integration of incomplete personal data;

  • - obtain the erasure of your personal data (where applicable);

  • - obtain the restriction of the processing of your personal data (where applicable);

  • - receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You can also object to the processing of your data at any time, in particular for analysis and profiling or marketing purposes, and revoke your consent (see section 3) and paragraph 8 below).

 

7. Transfer of data outside the European Union

The Data collected through the Website are generally not transferred abroad, as the processing is carried out through providers that use servers located in the European Union (or European Economic Area).
Data collected using cookies and other tracking instruments – specifically of Social Networks – can be transferred outside the European Union (e.g.: the data collected using the Facebook tracking instruments are subject to transfer). Based on the privacy regulations applicable, specific consent to the transfer is not necessary when the transfer is made to a country that guarantees an adequate level of protection (Article 45 of the Regulation) or based on the adoption of appropriate safeguards (Articles 46 and 47 of the Regulation), and, specifically, based on the adoption of binding rules for the group of companies or the adoption of contractual clauses approved by the European Commission: transfer of data collected through cookies/tracking instruments is governed by those contractual clauses (es. https://www.facebook.com/help/566994660333381?ref=dp).
To receive more information on the transfer of data and the safeguards set out for their protection, as well as on the means for obtaining that data or the place where they have been made available, send a simple request to privacy@geox.com.

 

8. Details of the cookies and tracking tools used by the Website

In order to allow you to make a free and informed choice, we indicate below (i) the provider and identification of cookies/tracking tools, (ii) their characteristics and purposes and (iii) their duration/expiry. The same details information is available at the “Manage Cookies” link on all pages of the Website, where you can see the list of cookies/tracking instruments used on the Website

Cookie Statement last updated on 05/03/21 by Cookiebot:

For further information on the processing of your data through the Website, please visit the Privacy section and read our Privacy Policy.

PURCHASES - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A. is the data controller and the Geox group company responsible for the sale and delivery of “Geox” brand products in your country (that its, companies subject directly or indirectly to the management and control of Geox S.p.A. to which we delegate sales, delivery and invoicing functions) are the co-Data Controllers, (hereinafter “Geox”), pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

Here is the list of companies selling Geox products in the country you selected.

 

Why Do We Process Your Data?

The data you are providing us with by completing the purchase process on the website www.geox.com are necessary in order to:
1. complete the sale of the selected products and to execute the contract entered into;
2. fulfil tax and accounting obligations relating to your purchase (e.g. in relation to tax and accounting matters);
3. handle any after-sales services (e.g. customer service).

 

Is your consent required?

Your data will be processed without your consent to enable us to sell and deliver the products pursuant to Article 6(1) (b) of the Regulation.

 

Are all the requested data necessary?

Please provide all requested data marked as “mandatory” as they are necessary to manage your purchases; in the event of failure to provide the data or if the data are incomplete, your purchase cannot be completed. Failure to complete the data marked as “optional” will not have any consequences.

 

How Do We Process Your Data?

Your data will be processed primarily electronically to manage your purchases. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent its alteration or destruction.

 

How long do we keep your data?

Your data will be processed for as long as it is necessary to manage and complete your purchases, and thereafter in compliance with tax and accounting obligations; subsequently the data will be deleted or rendered anonymous.

 

Who processes your data?

Your data will not be disseminated. In order to manage your purchases, your data may become known (limited to their respective area of responsibility) to persons authorised to process Geox data, and to companies that Geox entrusts to manage the sales, payment and delivery functions for the products, appointed as external Data Processors. A complete list can be requested from privacy@geox.com.

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our website, www.geox.com, your personal data may be transferred to countries outside the European Union, such as the United States.
Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. Upon simple request, you can receive further information on the transfer of your data and the safeguards provided for the protection thereof.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time. by writing to privacy@geox.com, including:

- confirmation as to whether or not personal data concerning you is being processed;

- access to your personal data;

- rectification of inaccurate personal data concerning you or completion of incomplete personal data

- the erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive personal data in a structured, commonly used and machine-readable format.

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you can always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

MY GEOX - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016 General Data Protection Regulation

Dear Customer, below we provide you with detailed information on how we process your data.

 

Who processes your personal data?

Geox S.p.A. is the Data Controller of your personal data and the companies of Geox group - that is, companies subject directly or indirectly to Geox’s management and control, to which we delegate the sales, delivery and invoicing functions - are the co-Data Controllers which perform data processing solely for the purposes of carrying out the sale and delivery of our products, pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

How to contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro n. 16, 31044, Biadene di Montebelluna (TV), Italy. You can contact the Data Protection Officer at the following e-mail address: dpo@geox.com.

 

Why do we process your data?

Your personal data will be used for the following purposes:


Purpose Legal basis
to enable you to create your personal My Geox account and access the services and benefits reserved for members (e.g. making purchasing faster and with “fast checkout”, checking your purchase history, linking your account to your Benefeet profile, etc.). The processing is necessary for the contractual relationship to be performed/ the services to be used
To purchase the products on our website and therefore to manage the order; the delivery of the product (e.g. through the geox@home service or other omnichannel services made available by Geox); the payment (e.g. if an invoice is issued); the after-sales service; the crediting of points/vouchers/discounts if you are a benefeet customer. The processing is necessary for the contractual relationship to be performed/ the services to be used
to send you service communications which are strictly related to your MyGeox account and to any purchases you may have made. Such service communications shall not include promotional content unless you have given your consent for marketing purposes. The processing is necessary for the contractual relationship to be performed
to update you (by means of newsletter, e-mail, telephone, instant messages, paper mail, messages or communications of initiatives on social networks, etc.) on our products, services (e.g. purchasing methods, home delivery, etc.) or initiatives (e.g. competitions), and send you advertising and promotional material, including personalised material (if you have given your explicit consent), as well as make you take part in market research to check your level of satisfaction with our products and/or services. The processing is based on your optional consent.
to allow us to analyse your data, interests and purchasing preferences to improve our commercial offer and send you personalised advertising and promotional material. The processing is based on your optional consent.
to defend a legal claim (including in court) and/or prevent and verify whether fraud or other unlawful acts have occurred. The processing is based on Geox’s legitimate interest in complying with the Geox Terms and Conditions and in preventing fraud or unlawful conduct.
to process data in aggregated and anonymous form for statistical purposes. The processing is based on Geox’s legitimate interest in analysing the business activities carried out.

 

About data and necessary consent

The “mandatory” data marked with (*) are necessary to enable us to create your personal MyGeox account and manage your purchases. Your identification as a registered user of MyGeox while purchasing a product is “optional” but, if you decide not to identify yourself, you will not be able to take advantage of the reserved services (e.g. making your purchases more quickly and with “fast checkout”). Any consent you give is “optional” and shall always be freely revocable and, if you do not wish to give them, you can still register with MyGeox, but we will not be able to update you on our products, services or initiatives, send you advertising material, analyse your interests and preferences, send you personalised communications, contact you for market research purposes. You can withdraw any consent you gave at any time by writing to privacy@geox.com or simply by accessing your personal MyGeox account. If you no longer wish to receive commercial communications by e-mail, you can also use the unsubscribe link contained in each e-mail.

 

How do we process your data?

The data required to join MyGeox will be used to manage your registration and purchases. If you give us your consent, we may analyse your data (e.g. from your purchases), in order to understand your tastes and preferences (e.g. by analysing which products you have purchased, when you make your purchases and how, etc.), so that we can improve and send you interesting offers, including personalised offers (for example, if you have purchased women’s footwear in the past, we may send you our new Women’s Catalogue, or promotions on women’s products or products to match your previous purchases, etc.). Please note that all of our data analytics concerning your preferences will not only be automated, but will always be carried out and assessed by our company representatives. Geox may carry out specific, non-continuous checks to verify compliance with the Geox Terms and Conditions, the correct use of the reserved advantages and of the services used, and to protect itself against fraudulent conduct, in compliance with the governing law and with the current corporate procedures and regulations.

 

How long do we keep your data?

Your personal data and the data needed to register with MyGeox are stored for the duration of your membership. If you do not use your personal account for more than 5 years, your data and membership will be deleted. The details of your purchases will be:

- stored for 36 months for the legal warranty on purchased products;
- stored within the time limits required by law for meeting any tax and accounting obligations;
- stored for 36 months to analyse your preferences or to send you advertising material and commercial communications (only if you provide us with your explicit consent). If you withdraw your consent, your data will only be processed for the other purposes mentioned above.

 

Who will have access to your data

Your data will not be disseminated to the public.
To manage your registration at MyGeox and, if you have given your consent, in order to follow up the additional purposes to which you have consented, your data will only be processed by persons Geox has specifically authorised to process data (particularly with regard to CRM, e-commerce, and Information Technology), as well as, in their capacity as Data Processors, by (i) companies that analyse your purchases; (ii) companies responsible for the handling of “Customer Service” (iii) companies responsible for the preparation, handling and sending of newsletters, advertising and promotional materials; (iv) companies that organise and manage market research; (v) companies responsible for the management of our website and electronic archives; (vi) suppliers of IT services; (vii) companies that are part of the Geox group and that operate their retail outlets in Italy and abroad, or logistics suppliers. A complete list can be requested from privacy@geox.com.
Data may also be communicated to financial institutions (e.g. for transaction management) and, if you give us your consent for marketing purposes, your e-mail address may be temporarily disclosed - in encrypted and secure form - to social networks (e.g. Facebook, Instagram, etc.) which will process your data to the extent necessary to display news or advertising relating to Geox.

 

Transfer of your data outside the European Union

For all the above mentioned purposes, your personal data will be transferred to countries outside the European Union, in particular the United Kingdom and the USA. This transfer will in any case take place in full compliance with the guarantees, measures and rights as defined by the European Commission and provided for in the privacy legislation - particularly, on the basis of adequacy decisions, of the Binding Corporate Rules adopted by Geox suppliers, or by virtue of the signing of the contractual clauses approved by the European Commission in compliance with the additional measures indicated at European level. By writing to privacy@geox.com you will be able to request more information about the transfer of your data and the guarantees provided for data protection.

 

What are your rights

You may at any time exercise the rights set out in Articles 15 to 22 of the Regulation by writing to privacy@geox.com, including:

- obtaining confirmation as to whether or not personal data concerning you are being processed;

- obtaining access to your personal data (e.g. by requesting which data are processed, for what purposes and in what manner);

- obtaining the rectification of inaccurate personal data or completion of incomplete personal data; - obtaining the erasure of personal data concerning you (where applicable);

- obtaining the erasure of personal data concerning you (where applicable);

- obtaining the restriction of the processing of personal data concerning you (where applicable);

- receiving your personal data in a structured, commonly used and machine-readable format (where applicable).

You may also object at any time to the processing of your data, particularly for the purpose of analysing your purchasing habits or preferences, or for marketing purposes, and withdraw the consent given (by contacting us or by using the "unsubscribe" link contained in each e-mail and modifying the consent given in your personal MyGeox account).

 

Who can you contact in the case of a complaint?

If you believe that the processing of your personal data violates the provisions of the General Data Protection Regulation, you can always lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it), or, if different, to the Data Protection Authority of the country in which you reside or work, or of the place where you believe the breach has occurred.

 

NEWSLETTER - PRIVACY POLICY

Art. 13 of EU Regulation 2016/679, General Data Protection Regulation

 

Who is the Data Controller

Geox S.p.A., with its registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT, and Treviso Companies’ Register No. IT03348440268, is the company that, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

 

How you can contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.
The Data Protection Officer can be contacted by e-mail at dpo@geox.com.

 

Why we process your data

We need the data you provide in order to register you for our newsletter service so that we can contact you and update you on our products, services (e.g., purchasing methods, home delivery, etc.) or initiatives (e.g., contests) and send you advertising and promotional material.
Your data is processed on the basis of your consent (Article 6(1)(a) of the Regulation), which you may give by submitting your registration request.
Your consent can be freely withdrawn without prejudice to the lawfulness of the data processing prior to withdrawal, using the appropriate link in all our newsletters or by writing to privacy@geox.com.

 

Why your data is necessary

Your e-mail address is necessary to contact you. Your preference as to which type of newsletter to receive (Men's or Women's) is necessary to allow you to choose the content you would like to be informed about.

 

How we process your data

Your data will be processed electronically to contact you and update you with our newsletter on products, services and initiatives.
Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long we keep your data

Your data will be processed for the entire time that you sign up to the newsletter service or, in any event, until your consent is withdrawn (which may be at any time); thereafter, the data will be destroyed or rendered anonymous.

 

Who will have access to your data

Your data will not be disseminated. In order to allow you to receive our newsletter, your data may come to the knowledge (limited to their respective spheres of competence) of persons authorised to process it by Geox S.p.A., as well as (i) companies responsible for processing, managing and sending the newsletter, and (ii) companies responsible for managing our website and computer archives. These persons will process your data as Data Processors (Art. 28 of the Regulation).

 

Transfer of your data outside the European Union

Your personal data will not be systematically transferred to countries outside the European Union and will be stored on servers located within the European Union.

 

What are your rights?

By writing to privacy@geox.com you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

- to obtain confirmation as to whether or not personal data concerning you are being processed;

- to obtain access to your personal data (e.g., by requesting what data are processed, for what purposes and in what manner);

- to obtain rectification of inaccurate personal data concerning you or completion of incomplete personal data;

- to obtain the erasure of your personal data (where applicable);

- to obtain the restriction of processing of your personal data (where applicable);

- to receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You may also always object to your data being processed, particularly for marketing purposes (this can be done by writing to privacy@geox.com or by using the "unsubscribe" link included in all e-mails).
More information about your rights can be found in our Privacy Policy.

 

Who you can address to make a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

“Let's Get to Know Each Other” SERVICE (Contact us) - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A., with registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT and Treviso Companies’ Register No. IT03348440268, in its capacity as Data Controller, and Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT No. IT05563231009, in its capacity as co-Data Controller, collect and process your personal data pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

The data you provide us with by completing the “Contacts” form or using the contact services via e-mail or telephone www.geox.com are necessary for us to respond to your query or request for information.

 

Is your consent required?

Your consent is not required and the data processing will be based on the handling of your query or request for information (pursuant to Article 6(b) of the Regulation).

 

Are all the requested data necessary?

Please provide all required data marked as “mandatory” because this is needed to send your request and allow us to handle it properly. Failure to complete the data marked “optional” will have no consequences.

 

How your data is processed?

Your data will be processed primarily electronically in order to manage your request and be able to contact you. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long do we keep your data?

Your information will be processed for the time it takes to properly handle your request and will be stored to enable us to improve our service; specifically, the data will be retained only for the time strictly necessary to manage your request and will then be deleted or stored anonymously or in aggregate form.

 

Who processes your data?

Your data will not be disseminated and they may become known to persons authorised to process Geox data, in order to handle your query/request, and, in its capacity as external Data Processor, to the company responsible for managing the “customer service”. The names of the external data processors can be obtained from privacy@geox.com.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time by writing to privacy@geox.com, including:

  • - confirmation as to whether or not personal data concerning you is being processed;

  • - access to your personal data;

  • - rectification of inaccurate personal data concerning you or completion of incomplete personal data;

  • - the erasure of personal data concerning you without undue delay;

  • - restriction of processing of personal data concerning you;

  • - notification regarding rectification, erasure or restriction of processing of personal data concerning you;

  • - the right to receive personal data in a structured, commonly used and machine-readable format;

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you may always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com