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In this section you can easily find answers to the most frequently asked questions relating to orders, delivery, payments and much more.

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    Discover our loyalty scheme: the key to an exclusive world of benefits!

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    Making a purchase in the GEOX online shop is quick and easy! Find out about available payment methods and enjoy full security as you shop.

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Delivery methods and costs

At home

Standard Shipping: your goods will be delivered in 3/4 working days
Cost: free for orders over €90; for orders under this amount, the cost will be €9.90.

Express Shipping: your goods will be delivered in 1/2 working days
Cost: €19.90

Orders are shipped with UPS and delivered exclusively on weekdays during office hours, from Monday to Friday, excluding national and local holidays. On other occasions, such as holidays, the processing times may be slightly longer.

Return costs and methods

If you are not completely satisfied with your purchase, you can return it within 14 days from the date on which your order was delivered.

RETURN

Returns with UPS courier: the service is free

Returns with trusted courier: in this case, you will be responsible for the shipping charges

In-store returns: The service is available in selected Geox stores and is free of charge.

Click & Collect

The free Click&Collect service allows you to purchase online and pick up your order from participating Geox stores. Your goods will be delivered to the store in 3/4 working days.

Orders are shipped with UPS and delivered exclusively on weekdays during office hours, from Monday to Friday, excluding national and local holidays. On other occasions, such as holidays, the processing times may be slightly longer.

Welcome Offer

Sign up to Benefeet and get 10€ to spend right now!

You can use the discount on geox.com and in participating Geox stores nationwide on full-price items.

Visit the ‘Register’ page to create your account and enter the world of the Benefeet loyalty scheme.

The discount will be valid until 08/12.

READ THE FULL TERMS AND CONDITIONS.

Discover the scheme that rewards you
Welcome Offer instant €10 discount* for new members.
You will receive vouchers of increasing value for every spend step you reach, up to the value of €100.
Every year, you and your children will receive an exclusive discount on your birthdays.
Discover rewards dedicated to the new Geox Friend, Best Friend and Lover statuses: your benefits grow after each year of loyalty.
Enjoy the rewards of gifts and experiences too: play with us, complete the digital challenges and receive benefits from our partners.
*the welcome offer cannot be combined with Benefeet vouchers, discounts, coupon codes and end-of-season sales.