You can request a refund up to 30 days after the date on which your order was delivered. Before returning the goods, make sure they are in the same condition in which you received them, with all the tags still attached and in a single box. For more information, please see our section regarding Returns and Refunds.

Registered customer

Log in to your "MYGEOX" account and go to the orders section to view available Refund Authorizations

Orders

Unregistered customer

If you placed your order without creating a user account, please use this form to obtain your Refund Authorization. The process is simple: just enter the order number from your Shipping Confirmation email, along with your email address.

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