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In this section you can easily find answers to the most frequently asked questions relating to orders, delivery, payments and much more.

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Delivery methods and costs

At home

Get your order before the holidays when you make a UPS Ground Shipping purchase by 12/14 and a UPS Next Day Air delivery purchase by 12/20

UPS Ground Shipping: one to five business day delivery
Cost: free for orders over $59; for orders under this amount, the cost will be $5.

UPS 2nd Day Air: two business day delivery, with Saturday delivery available
Cost: $15

UPS Next Day Air: next Day delivery, with Saturday delivery available
Cost: $20

In addition to delivery times, please allow 1-2 business days for order processing.
Note that for accelerated shipping methods, orders placed after 11am ET will not be processed until the following business day.

Return costs and methods

If you are not completely satisfied with your purchase, you can return it within 30 days from the date on which your order was delivered.

RETURN

Returns with UPS courier: the service is free

Returns with trusted courier: in this case, you will be responsible for the shipping charges