HelpReturns and Refunds

What are the options for returns on geox.com and how long does it take?

You can return items free of charge when you choose one of the following methods:

  • by UPS courier - free of charge
  • at a UPS Access Point - free of charge
Otherwise, you can return items with your preferred courier at your own expense.

You have got up to 30 days from delivery of your online order to change your mind and return any purchased items.

The item must be returned in the same condition in which you received it (unused and undamaged) with all the tags still attached and inside its original packaging.