HelpReturns and Refunds

How can I get a refund if my credit/debit card is no longer valid or has expired?

For security reasons, refunds can only be made to the credit/debit card used for the initial payment. If your credit card has expired but the account it is linked to is still active and valid, the refund will be made directly to that account. If you want further details or need to check anything, please get in touch with our Customer Service.