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PRIVACY POLICY

EU Regulation 679/2016 General Data Protection Regulation

Geox S.p.A. hereby wishes to inform visitors to the “www.geox.com” website (hereinafter the “Website”) of its personal data protection policy, emphasising its commitment and attention to protecting the privacy of Website visitors. Please read carefully our Privacy Policy, which applies if you access the Website and simply navigate it using our services - without purchasing any products - as well as if you decide to make purchases. Please also read the Terms & Conditions of www.geox.com because they also contain important instructions on the security systems used by the Website. Navigation within the Website is free and does not require registration, with the exception of certain areas in which you may freely and expressly provide a set of personal data to access certain services (e.g. to register for My Geox, sign up for the newsletter or request information, etc.). When we ask you to provide your personal data to access these additional services, we will always inform you in accordance with EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”) about the purposes and methods of use of the data as well as your right to request the deletion or updating of the data at any time

In accordance with the Regulation, we are providing you with the following information.

 

1. The Data Controller and Data Processors

The Data controllers are Geox S.p.A., with registered office at Via Feltrina Centro 16, 31044 Biadene di Montebelluna, Treviso (Italy) - Treviso Companies’ Register no. Imp. , Tax Identification and VAT no. IT03348440268, Share Capital €25,920,733.10 fully paid up and co-data controllers, limited to sales, invoicing and delivery purposes, with the following companies of the Geox group:

  • Geox Retail S.r.l., via Feltrina Centro 16, 33144 Montebelluna, VAT Code IT05563231009 and tax representatives
  • Geox Deutschland GmbH, Wilhelm-Wagenfeld-Strasse 22 - 80807 München Registernummer/Register no.: HRB 155937 USt-IdNr: DE813486969
  • Geox AT GmbH, Seilerstätte 16, 1010 Wien, Österreich Handelsgericht Wien, FN 355622 z VAT: ATU66105458
  • GEOX RESPIRA S.L., Sociedad unipersonal Pasaje Permanyer n.5 08009 Barcelona, España VAT Code B62826425
  • Geox France Sarl, 432 Avenue André Lasquin, 74700 Sallanches France, VAT FR 11410882914
  • Geox Holland B.V., Claudius Prinsenlaan 144,4818 CP Breda, The Netherlands, Vat L808308415B01 and its branches
  • Geox Poland S.r.o., ul. Postępu 12, 02-676 Warszawa, The District Court of the Capital City of Warsaw in Warsaw, XIII Business Division of the National Court Register, , KRS no. 392726, VAT PL (NIP) 527 26 61 853
  • Geox Hungary KFT, Kálvin tér 12. III. em., 1085 Budapest – Hungary, Registration number: 01-09-675970, Tax number: 11773250-2-42 – EU VAT number: HU11773250
  • Geox Suisse SA, Via Balestra, 27 – CH 6900 LUGANO, VAT Code CHE-109.592.205, Mail Box 5722, CH – 6901 LUGANO,
  • Geox U.K. Ltd, 6th Floor Kildare House, 3 Dorset Rise, London EC4Y 8EN, UK, VAT number GB 779093087, Registered in England and Wales - Company number 4303095

You may request further information by writing to privacy@geox.com. When we refer to “Geox” c” below, we are referring to Geox S.p.A. and the companies of the Geox group.

For purely organisational and functional requirements, we have appointed certain service providers to manage the Website as external personal data processors. This is strictly for purposes related and connected to the services provided by the Website, including the sale of products. A complete list of external data processors appointed by Geox may be obtained by contacting privacy@geox.com.

 

2. Types of Personal Data Processed

Registration is not required in order to access the Website. However, there are sections of the Website that require registration or the use of a username and password (e.g., to log in to the My Geox reserved area, or to complete the online purchasing process), or services for which you need to provide your details (e.g. your personal data may be requested to access newsletter services, to contact us, etc.). Click here for further information. With reference to data relating to navigation within the Website, see also point 7 below concerning the Profiling Tools used by the Website.

 

3. Optional provision of personal data

The provision of personal data is generally optional. In certain cases only, the failure to provide personal data may make it impossible to access specific services and obtain what you have requested (e.g. registration - and the provision of personal data, e-mail address, postal address, credit/debit card data or bank details and telephone number - is required to purchase products online); failure to provide such data may therefore prevent Geox from allowing you to access the Website's services or to respond to users' requests. The data necessary in each case are indicated in the data collection forms t on the Website - e.g., indicated with a (*) - and the consequences of their not being provided are set out in the specific notices on the data collection pages.

 

4. Purposes

Data are collected and processed for purposes strictly related to the use of the Website, its services and the purchase of products online. The purposes for which the data are used are detailed in the specific policy statements provided by the Website whenever there is data collection. We would ask that you read the policy statements which in each case explain the characteristics of the data processing that will be performed (e.g. for registration for the newsletter service, to access My Geox, for Geox products sold online). Your data shall be processed in full compliance with privacy legislation.

 

5. Method, length of data processing and scope of communication

Data may be processed in both electronic and paper form (e.g. for the handling of purchases on the Website). Geox guarantees that the personal data provided through the Website will be processed lawfully and properly, in full compliance with applicable legislation, and that the data provided during registration kept strictly confidentially. All information collected is transmitted through a secure connection to prevent interception by outsiders. We implement security measures to ensure the security of the Website. Any data provided by users shall be processed for the length of time specified in the specific policy statements provided at the time of data collection. With regard to the retention times for data collected through the use of profiling tools (e.g. cookies), please see our Cookie Policy. The data shall not be communicated or disseminated to third parties except within the limits and conditions expressly indicated in the policy statements provided in each case and subject to your authorisation.

 

6. Links to other websites

This information is provided only for the website www.geox.com and not for any other websites that a user may access through a link. Geox cannot be held liable for personal data provided by users to external parties or any websites linked to this Website.

 

7. Profiling and/or targeting tools

Geox shall not transmit any communications of a promotional and/or advertising nature Geox shall not transmit any communications of a promotional and/or advertising nature.
The Website uses “cookies”, ”, which may be technical (i.e. to facilitate navigation and use of the Website) and/or profiling (i.e. to analyse users and their behaviours and preferences, and provide them with personalised advertising).. For a detailed explanation of cookies used by this Website and how to deactivate them, please read our Cookie Policy.

 

8. Place of data processing

The data processing connected with the services provided by the Website are carried out: (i) at the headquarters of Geox S.p.A. indicated in point 1 above and are carried out by expressly authorised data processing personnel; (ii) by companies providing services related to the management of the Website, appointed as external data processors. A complete list of external data processors appointed by Geox can be obtained by contacting privacy@geox.com.
To enable us to properly manage our Website, your personal data will be transferred to countries outside the European Union, such as the United States. Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. For more information on the transfer of your data and the guarantees provided for their protection please write to privacy@geox.com.

 

9. Rights of data subjects

By e-mail to be sent to privacy@geox.com, you may at any time exercise the rights set out in Articles 15 to 22 of the Regulation. Articles 15 to 22 of the Regulation recognise specific rights including:

- confirmation as to whether personal data concerning you is being processed;

- access to your personal data and the information indicated in Article 15 of the Regulation;

- rectification of inaccurate personal data concerning you without undue delay or completion of incomplete personal data;

- erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive the personal data concerning you in a structured, commonly used and machine-readable format;

- the right to object at any time, on grounds relating to your particular situation, to processing of personal data concerning you..

You can also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

10. Who to contact in the case of a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, finally, of the place where you believe the violation occurred.

 

11. Applicable law

This Privacy Policy is governed by EU Regulation 679/2016 and Italian law. The Regulation ensures that the processing of personal data is carried out in accordance with the fundamental rights and freedoms and the dignity of data subjects, with particular reference to confidentiality, personal identity and their personal data protection rights.

 

12. Revision clause

Geox reserves the right to revise, amend or simply update this Privacy Policy, in whole or in part, at its sole discretion, in any manner and/or at any time, without notice, including to take account of changes to the law or regulations regarding the protection of personal data. Users will be notified of changes and updates to the Privacy Policy by (i) ) e-mailing them to users registered on the Website or (ii)publishing them on the homepage of the Website; they will be binding as soon as published and communicated. Please access this section regularly for publication of the most recent and updated Privacy Policy or check your e-mail.

 

COOKIE POLICY

The website www.geox.com (the "Website") uses "Cookies": that is, a text file which is sent from a web server (i.e. the computer which “hosts” the website visited) to the user’s browser (Internet Explorer, Mozilla Firefox, Google, etc.) and stored in the device, whether fixed or mobile, which the user employs for browsing. The cookies enable the Website to identify the user’s device, through the information stored therein, whenever said user connects to the Website through that device. Through the use of cookies, we can make it easier for the user to navigate the Website. We can also analyse the user’s preferences and tastes through browsing verification, which consequently allows us to promote the products and services that are more consistent with the user's interests and expectations. . 

Cookies can be “session cookies” (when they are stored solely for the length of the browsing session on the website and deleted when the browser is closed), or “persistent cookies” (when they are stored for a longer period, until they expire or are erased by the user).

Cookies do not collect information directly identifying the user. In fact, Geox cannot, through the use of cookies, track any personally identifiable information (e.g. first name, last name) unless this is provided directly by the user.

 

1. What types of cookies are used by the Website

Technical Cookies

These are cookies used to facilitate navigation and therefore the computerised transmission of data over the network or strictly necessary for the provision of the services provided by the Website. These cookies are usually temporary and known as “session cookies”. They are sent from the Website to the user’s computer while browsing, but are stored only for the length of the browsing session. This means that when the user closes his/her browser, the cookies are automatically deleted and disappear without being stored on the user’s computer. These cookies are formed by random numbers generated by the server to enable secure and efficient exploration of the Website. Through the use of such cookies, we are able to facilitate the user’s browsing within the Website, for example by recalling the data the user has provided when completing forms on the Website (so-called user-input cookies), to recognise the user after he/she has logged in to the Website (so-called authentication cookies), to customise the interface of the website based on the preferences indicated by the user and to collect aggregate data on the number of website visitors and the most visited pages, etc. (so-called cookies analytics used with mechanisms to partially obscure IP addresses). Such cookies do not require the user’s prior and express consent as they are absolutely necessary in order to provide the service the user has requested on the Website

Profiling Cookies

These cookies are designed to create user profiles, for example, in order to send advertising consistent with the user’s preferences: except as provided in paragraph 3 below, such cookies are sent from the Website to the user’s computer while browsing and are stored after the end of the browsing session, until they expire or the user deletes them. (the so-called “persistent cookies”).


The use of such cookies requires the user's express and informed consent.

Please note that your consent will only be requested when you first access the Website: thereafter, thanks to the use of a technical cookie, we will store your consent to allow you direct access to the pages of the Website upon your return (subject to your right to deactivate/activate cookies at any time or delete them: in this case, when you return, the Website will request your consent again).

No other user profiling tools are used on this Website (e.g. spyware).

In addition, if the user registers with the Website and provides his/her specific consent to the monitoring of his/her browsing during registration, data relating to said user’s navigation on the Website may be associated with his/her personal data

 

2. Information on cookies sent by www.geox.com

With regard to cookies used on the Website, please note the following information:

1) The domain name from which the Website’s server transmits cookies is: www.geox.com

2) Purpose of the data collection: Cookies are used for the purposes of:(i) callowing easier and faster navigation within the Website or carrying out analyses/statistical and anonymous checks on the use of the site (technical cookies); (ii)improving the browsing experience by analysing user preferences (e.g., pages visited, products selected, etc.) and suggesting the best products and promotions based on the site navigation (profiling cookies).

3) Types of data collected: The following information is stored: the URI (Uniform Resource Identifier) notation addresses of the requested resources; the time of request; the method used to submit the request to the server; the size of the file obtained in response; the numerical code indicating the status of the response given by the server (success, error, etc.); and other parameters relating to the user's operating system and computer environment.

Technically speaking, cookies (trasmessi dal dominio www.geox.com) (transmitted from the domain www.geox.com) contain the following information: a numeric ID that uniquely identifies Geox and a numeric ID that identifies the user (who is navigating the Website), both of which are stored within our database; a numeric ID that uniquely identifies the user’s navigation (the so-called “record”) within our database; a pseudo-random alphanumeric session ID, automatically deleted from the browser when it is closed (the session cookie)

4)Validity of cookies: The Website uses session cookies (or cookies that are automatically deleted when the browser is closed), as well as permanent cookies (or cookies that are kept until the user deletes them); the duration, in any case, does not exceed six months.

5)The need to accept cookies:: the acceptance of cookies is not mandatory; however, we should point out that the deactivation of technical cookies, although it may permit navigation of the Website, may make it impossible to deliver certain Website content and functionality

6) Data communication: Information collected through cookies is confidential and is not disclosed to third parties.

 

3. Third-Party Cookies

The Website uses the so-called "third-party cookies" ((e.g. Google Analytics and social network cookies), that is, cookies that are sent and managed by parties other than Geox.

To allow you to make a free and informed choice, we have indicated below (i) the type and the identifier of the cookies; (ii)the characteristics and purposes of the cookies, as well as a link to detailed information on these cookies:



 

4. Deactivation/deletion of cookies via web browser

In any event, you may deactivate/activate or delete cookies at any time by using your web browser settings. In particular, if you wish to not receive cookies, you can set your browser in such a way that you are aware of a cookie and can decide whether or not to accept it; you can also automatically reject all cookies by selecting the appropriate option in your browser. You may also delete specific cookies that have already been stored within your browser, or block the storage of cookies on your computer from specific websites, or block third-party cookies.

Each browser has its own type of cookie management. On the control panel or in preferences you can change/manage the parameters and delete cookies
To disable the use of all or just some of the cookies, you must change your browser settings (Firefox, Chrome, Explorer, Safari, Opera, etc.).
Please refer to the information in the Browser manual to do this (the Help Page) or click on the following links:
- Internet explorer
- Chrome
- Firefox
- Safari
- Opera
You can also manage your cookie preferences at www.youronlinechoices.com.

* * *

For more information about the processing of your data through the Website, please visit the Privacy section .

 

PRIVACY POLICY GUEST

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A. is the data controller and the Geox group company responsible for the sale and delivery of “Geox” brand products in your country (that its, companies subject directly or indirectly to the management and control of Geox S.p.A. to which we delegate sales, delivery and invoicing functions) are the co-Data Controllers, (hereinafter “Geox”), pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

Here is the list of companies selling Geox products in the country you selected.

 

Why Do We Process Your Data?

The data you are providing us with by completing the purchase process on the website www.geox.com are necessary in order to:
1. complete the sale of the selected products and to execute the contract entered into;
2. fulfil tax and accounting obligations relating to your purchase (e.g. in relation to tax and accounting matters);
3. handle any after-sales services (e.g. customer service).

 

Is your consent required?

Your data will be processed without your consent to enable us to sell and deliver the products pursuant to Article 6(1) (b) of the Regulation.

 

Are all the requested data necessary?

Please provide all requested data marked as “mandatory” as they are necessary to manage your purchases; in the event of failure to provide the data or if the data are incomplete, your purchase cannot be completed. Failure to complete the data marked as “optional” will not have any consequences

 

How Do We Process Your Data?

Your data will be processed primarily electronically to manage your purchases. Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent its alteration or destruction

 

How long do we keep your data?

Your data will be processed for as long as it is necessary to manage and complete your purchases, and thereafter in compliance with tax and accounting obligations; subsequently the data will be deleted or rendered anonymous.

 

Who processes your data?

Your data will not be disseminated. In order to manage your purchases, your data may become known (limited to their respective area of responsibility) to persons authorised to process Geox data, and to companies that Geox entrusts to manage the sales, payment and delivery functions for the products, appointed as external Data Processors. A complete list can be requested from privacy@geox.com

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our website, www.geox.com, your personal data may be transferred to countries outside the European Union, such as the United States.
Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. Upon simple request, you can receive further information on the transfer of your data and the safeguards provided for the protection thereof.

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time. by writing to privacy@geox.com, including:

- confirmation as to whether or not personal data concerning you is being processed;

- access to your personal data;

- rectification of inaccurate personal data concerning you or completion of incomplete personal data

- the erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive personal data in a structured, commonly used and machine-readable format.

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you can always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

MY GEOX - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016 General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A. is the Data Controller of your personal data and the companies of Geox group - that is, companies subject directly or indirectly to Geox’s management and control, to which we delegate the sales, delivery and invoicing functions - are the co-Data Controllers which perform data processing solely for the purposes of carrying out the sale and delivery of our products, pursuant to EU Regulation 679/2016 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

Your personal data and any data relating to your purchases will be used by Geox S.p.A. and the Geox group companies to:
1. create your My Geox personal account and allow access to special services and benefits (e.g., making purchasing faster and with “fast checkout”, checking your purchase history, linking your account to your benefeet profile, etc.);
2. allow you to buy any “Geox” brand products.
Without this data we will not be able to provide you with services for managing your My Geox account or to sell our products to you.
In addition, if you have provided your consent, your data will be processed by Geox S.p.A. for:
3. Marketing Purposes: updating you (through the Newsletter, e-mail, by phone, instant messages, posts, messages or communication of initiatives on social networks, etc.) on our products, services (e.g., how to buy the products, home delivery, etc.) or initiatives (e.g., competitions), sending you advertising and promotional material, including personalised material (if you agree to the Analysis of Your Preferences)
4. Purpose of Analysis of Your Preferences: to analyse your data (and that of any of your family members), your interests and purchasing preferences, and to improve our business offering.

We will process your data based on your consent; you can always freely withdraw your consent and if you do not wish to provide it, you can still join My Geox.

 

Are all the requested data necessary?

Please provide all requested data indicated as “ mandatory ” as they are necessary for registration or for managing any purchases; in the event of failure to provide the data or if the data are incomplete, your registration or your purchases cannot be completed. Failure to provide the data indicated as “optional ” will merely prevent us from using that data for the purposes for which you have given your consent (e.g., if you do not provide us with your mobile phone number, we will simply not contact you on your mobile phone for initiatives or promotions).

 

How Do We Process Your Data?

Your data will be processed primarily electronically in order to manage your registration and any purchases you may make.
If you give us your consent, we may analyse your information (e.g. your purchases, site usage data – including pages visited, products you put into your shopping cart, etc.) in order to understand your tastes and preferences, so that we can improve our services and also send you personalised offers, (for example, if you have purchased women’s shoes in the past, we may send you our new Women's Catalogue). In particular, if you agree to the use of your data for purposes 3 and 4, the data will be organised and processed by computer, so that we can learn about your preferences and shopping habits (e.g. ascertaining which products you have purchased or your browsing on the site) to update you (including through newsletters or social networks) on products, methods of purchasing or delivery, and initiatives (e.g., competitions) that we believe may be of interest to you. For this purpose, we may check, through your e-mail address, whether you are using social networks (e.g. Facebook) and, in this way, display dedicated initiatives or promotions. Please note that all of our data analytics concerning your preferences will not only be automated, but will always be carried out and assessed by our company representatives.
Data will always be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee its security and confidentiality and to prevent its unauthorised disclosure or use, alteration or destruction.

 

How long do we keep your data?

Your data will be processed for as long as your My Geox registration is valid and on the basis of your consents, without prejudice to your ability to withdraw your consent at any time.
If you agree to our processing sales-related data, we will process them:
- for 12 months in order to analyse your preferences;
- for 24 months for the purposes of sending materials and communications
Remember, you can always change your consent.

 

Who processes your data?

Your data will not be disseminated to the public. To manage your registration at My Geox and, if you have given your consent, in order to follow up the additional purposes to which you have consented, your data will only be processed by persons Geox has specifically authorised to process data (limited to their respective area of responsibility), and by external data processors on behalf of Geox, including: (i) companies that analyse your purchases; (ii) companies responsible for the handling of “Customer Service”; (iii) companies responsible for the preparation, handling and sending of newsletters, advertising and promotional materials; (iv) the company responsible for the management of our website and related IT files; (v) companies that are part of the Geox group and that operate their retail outlets abroad. A complete list can be requested from privacy@geox.com.
Finally, if you give us your consent for marketing purposes, your e-mail address may be temporarily disclosed - in encrypted and secure form - to social networks (e.g., Facebook, Google+, Instagram, etc.) to enable you to receive news or advertising.

 

Is your data is transmitted outside the European Union?

To enable us to properly manage our website, your personal data will be transferred to countries outside the European Union, in particular, the United States.
Your data will be transferred in full compliance with the guarantees, safeguards and rights provided by privacy legislation. Upon simple request, you can receive further information on the transfer of your data and the safeguards provided for the protection thereof.

 

What are your rights?

You may at any time exercise the rights set out in Articles 15 to 22 of the Regulation by writing to privacy@geox.com, including:

- confirmation as to whether or not personal data concerning you is being processed;

- access to your personal data;

- rectification of inaccurate personal data concerning you or completion of incomplete personal data;

- the erasure of personal data concerning you without undue delay;

- restriction of processing of personal data concerning you;

- notification regarding rectification, erasure or restriction of processing of personal data concerning you;

- the right to receive personal data in a structured, commonly used and machine-readable format.

You may also always:

-object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences

-withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you can always submit a complaint to the Italian Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work or, ultimately, in the place where you are believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

NEWSLETTER - PRIVACY POLICY

Art. 13 of EU Regulation 2016/679, General Data Protection Regulation

 

Who is the Data Controller

Geox S.p.A., with its registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT, and Treviso Companies’ Register No. IT03348440268, is the company that, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

 

How you can contact us and the Data Protection Officer

If you have any questions, need information or wish to exercise your rights, you can contact us by sending an e-mail to privacy@geox.com or by writing to: Geox S.p.A., Customer Service, Via Feltrina Centro no. 16, 31044, Biadene di Montebelluna (TV), Italy.
The Data Protection Officer can be contacted by e-mail at dpo@geox.com.

 

Why we process your data

We need the data you provide in order to register you for our newsletter service so that we can contact you and update you on our products, services (e.g., purchasing methods, home delivery, etc.) or initiatives (e.g., contests) and send you advertising and promotional material.
Your data is processed on the basis of your consent (Article 6(1)(a) of the Regulation), which you may give by submitting your registration request.
Your consent can be freely withdrawn without prejudice to the lawfulness of the data processing prior to withdrawal, using the appropriate link in all our newsletters or by writing to privacy@geox.com.

 

Why your data is necessary

Your e-mail address is necessary to contact you. Your preference as to which type of newsletter to receive (Men's or Women's) is necessary to allow you to choose the content you would like to be informed about.

 

How we process your data

Your data will be processed electronically to contact you and update you with our newsletter on products, services and initiatives.
Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long we keep your data

Your data will be processed for the entire time that you sign up to the newsletter service or, in any event, until your consent is withdrawn (which may be at any time); thereafter, the data will be destroyed or rendered anonymous.

 

Who will have access to your data

Your data will not be disseminated. In order to allow you to receive our newsletter, your data may come to the knowledge (limited to their respective spheres of competence) of persons authorised to process it by Geox S.p.A., as well as (i) companies responsible for processing, managing and sending the newsletter, and (ii) companies responsible for managing our website and computer archives. These persons will process your data as Data Processors (Art. 28 of the Regulation).

 

Transfer of your data outside the European Union

Your personal data will not be systematically transferred to countries outside the European Union and will be stored on servers located within the European Union.

 

What are your rights?

By writing to privacy@geox.com you may at any time exercise your rights under Articles 15 to 22 of the Regulation, including:

- to obtain confirmation as to whether or not personal data concerning you are being processed;

- to obtain access to your personal data (e.g., by requesting what data are processed, for what purposes and in what manner);

- to obtain rectification of inaccurate personal data concerning you or completion of incomplete personal data;

- to obtain the erasure of your personal data (where applicable);

- to obtain the restriction of processing of your personal data (where applicable);

- to receive your personal data in a structured, commonly used and machine-readable format (where applicable).

You may also always object to your data being processed, particularly for marketing purposes (this can be done by writing to privacy@geox.com or by using the "unsubscribe" link included in all e-mails).
More information about your rights can be found in our Privacy Policy.

 

Who you can address to make a complaint

If you believe that the processing of your data violates the provisions of the Regulation, you may always make a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

“Let's Get to Know Each Other” SERVICE (Contact us) - PRIVACY POLICY

Art. 13 of EU Regulation 679/2016, General Data Protection Regulation

 

Who Processes Your Personal Data?

Geox S.p.A., with registered office at via Feltrina Centro 16, Biadene di Montebelluna (TV), Italy, Tax Identification, VAT and Treviso Companies’ Register No. IT03348440268, in its capacity as Data Controller, collects and processes your personal data pursuant to EU Regulation 2016/679 General Data Protection Regulation (the “Regulation”).

 

Why Do We Process Your Data?

The data you provide us with by completing the “Contacts” form or using the other contact services via e-mail or telephone www.geox.com (e.g., e-mail, telephone, chat, etc.) are necessary for us to respond to your query or request for information and to improve the services and products offered to our clients.

 

Is your consent required?

Your consent is not required and the data processing will be based on the handling of your query or request for information (pursuant to Article 6(b) of the Regulation) and on our legitimate interest to improve our services and products.

 

Are all the requested data necessary?

Please provide all required data marked as “mandatory” because this is needed to send your request and allow us to handle it properly. Failure to complete the data marked “optional” will have no consequences.

 

How is your data processed?

Your data will be processed primarily electronically in order to manage your request, be able to contact you and improve our services.
Data will be processed in accordance with applicable legislation and, in any case, in such a way as to guarantee the security and confidentiality, and prevent the unauthorised disclosure or use, of the data, as well as to prevent the alteration or destruction of the data.

 

How long do we keep your data?

Your information will be processed for the time it takes to properly handle your request and will be subsequently stored to enable us to improve our service; the data will then be deleted or stored anonymously or in aggregate form. For further information, you may write to privacy@geox.com.

 

Who processes your data?

Your data will not be disseminated and they may become known to persons authorised to process Geox data, in order to handle your query/request, and, in its capacity as Data Processor, to (i) the company responsible for managing our “customer service” and (ii) our providers of services serving the purpose of website management. The names of the external data processors can be obtained from privacy@geox.com.
Depending on your request, your data may also be communicated to and processed by the company handling the sale and delivery of “Geox” branded products in your country, which will process your data - in its capacity as independent data controller - for the same purposes and in the same manner as specified in this notice (e.g. your data may be communicated to the Geox shop that you have contacted in order to complete the management of your requests/queries).

 

What are your rights?

You may exercise your rights under Articles 15 to 22 of the Regulation at any time by writing to privacy@geox.com, including:

  • - confirmation as to whether or not personal data concerning you is being processed;

  • - access to your personal data;

  • - rectification of inaccurate personal data concerning you or completion of incomplete personal data;

  • - the erasure of personal data concerning you without undue delay;

  • - restriction of processing of personal data concerning you;

  • - notification regarding rectification, erasure or restriction of processing of personal data concerning you;

  • - the right to receive personal data in a structured, commonly used and machine-readable format;

You may also, as appropriate, always:

- object to the processing of your data, particularly for marketing purposes or the analysis of your purchasing habits or preferences,

- withdraw your consent.

 

Who can you contact in the case of a complaint?

If you believe that the processing of your data violates the provisions of the Regulation, you may always submit a complaint to the Italian Data Protection Authority (www.garanteprivacy.it), or to the Data Protection Authority of the country in which you reside, work, or ultimately in the place where you believe the violation occurred.

 

How can you contact the Data Protection Officer?

The Data Protection Officer may be contacted at the e-mail address dpo@geox.com.

 

«Feedback» Service - PRIVACY POLICY

Art. 13 of Regulation (EU) 2016/679 - General Data Protection Regulation

The filling in of the questionnaire under the “Feedback” section does not imply the collection of any personal details. Your data will be collected only if you provide it voluntarily during the survey. If you decide to provide your data, it will be processed and stored pursuant to the Privacy Disclosure below, which we invite you to read.
Moreover, we inform you that, if you are registered with the Single Digital Profile (only for selected countries) or with My Geox, the answers you provide by filling in the questionnaire will be associated with your profile and processed on the basis of the consents you gave upon registration and pursuant to the Single Digital Profile or My Geox disclosure.

 

Who processes your personal details

Geox S.p.A., with registered office in Biadene di Montebelluna (TV), Italy, Via Feltrina Centro n. 16, Tax No., VAT Reg. No. and Treviso Business Registry Reg. No. IT03348440268, in its status of Data Controller, collects and processes your personal details pursuant to Regulation (EU) 2016/679 - General Data Protection Regulation (hereinafter “the Regulation”).

 

Why we process your data

The data you provide to us voluntarily through the questionnaire in the “Feedback” section will enable us to improve the services and products offered to our clientele.
The data will be processed on the basis of the agreement stipulated with you (if you have purchased our products or used our services) or our legitimate interest in improving our services and products.

 

Which data we request

There is no obligation to provide personal details when filling in the questionnaire, and the answers to our satisfaction survey are optional.

 

How your personal details are processed

Your personal details will be processed mainly using electronic equipment to improve our products and services.
The data will be processed in accordance with the applicable regulations and, nonetheless, in a way that guarantees its security and confidentiality and prevents its unauthorised use or disclosure, alteration or destruction.
If you are registered with the Single Digital Profile (only for selected countries) or with My Geox, your data will be processed pursuant to the privacy disclosure supplied to you upon registration and in conformity to the consents you gave. For further information on the Single Digital Profile or on My Geox, please read the relevant disclosure.

 

How long do we keep your data

Your information will be processed for the time it takes to properly handle your request and will be subsequently stored to enable us to improve our service; the data will then be deleted or stored anonymously or in aggregate form. For further information, you may write to privacy@geox.com.

 

Who processes your personal details

Your data will not be diffused and may come to be known by the Geox staff authorised to process it and, in their role of data processors, by i) the company entrusted with managing our “customer service”; (ii) our providers of services used to manage the website; (iii) companies that organise and manage market surveys. The names of the data processors can be requested by writing to privacy@geox.com

 

Transferral of your data to countries outside the European Union

Your personal details (if provided) may be transferred to countries outside of the European Union but subject to adequacy decisions approved by the European Commission (e.g. United Kingdom, Canada, Argentina, Israel, etc.) or to third countries (e.g. United States) on the basis of the adoption of contractual clauses approved by the European Commission. You can receive further information by writing to privacy@geox.com.

 

What rights you are entitled to

By writing to privacy@geox.com, you may exercise your rights as stated in Arts. 15 to 22 of the Regulation, including the right to:

  • - obtain confirmation as to whether or not personal data concerning you is being processed;

  • - access your personal data (e.g. by requesting which data is processed, for what purposes and with what means);

  • - obtain the rectification of inaccurate personal data or the integration of incomplete personal data;

  • - obtain the erasure of your personal data (where the relevant grounds apply);

  • - obtain the restriction of the processing of your personal data (where the relevant grounds apply);

  • - receive your personal data in a structured and common format that can be read on automatic devices (where the relevant grounds apply).

Moreover, depending on the cases, you can object to processing of your personal data, in particular, for aims relating to the analysis of your purchasing habits or preferences, or for marketing purposes, and also withdraw your consents given.

 

Who you can contact to submit a claim

Should you feel that the data processing concerning you breaches the provisions of the Regulation, you can submit a claim to the Italian Data Protection Authority (www.garanteprivacy.it) or, if different, to the data protection authority of the country where you live or work or where you believe the breach occurred.

 

How you can contact the Data Controller

The Data Controller can be contacted at the e-mail address dpo@geox.com.