Shipping Information

What if the package was delivered to a pickup point?

To facilitate the collection of your order after three consecutive failed attempts, the courier can use its affiliated centers (a retail shop, a tobacco shop).
Your package will be safe at one of these collection points and you can pick it up within the space of a week, whenever it suits you best.
Check the tracking link, you will find the “Package ready for collection” indication and the address you must go to.
To receive the order, simply confirm your identity and the shipment’s tracking code.

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