Returns and refunds

Successive return of multiple items belonging to the same order

You can return multiple items of the same order at different times, provided that this occurs within 14 days from the date on which the order was delivered to you.
Make sure that the item is intact and contains all its labels.

Access the “Returns” section and select the items you intend returning.
Create your Return Authorisation Number (RAN) and print the label generated at the end of the return procedure then insert the items in a suitable package and attach the label to the outside if it.
At this point, you can go to a UPS Access Point or wait for the courier to come and pick up the goods, depending on the option you selected during the return procedure.

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