PURCHASE BY 17/12 TO RECEIVE YOUR ORDER BEFORE HOLIDAY Find out more

RETURNS PERIOD EXTENDED UNTIL 08/01/2021 Find out more

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Geox Customer Service is always ready to help you! The service is active from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1), excluding public holidays. Calls are free from landlines, may be subject to limitations if made from a mobile network.

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Geox Customer Service is always ready to help you! The service is active from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1), excluding public holidays. Calls are free from landlines, may be subject to limitations if made from a mobile network.

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Delivery methods and costs

Purchase by 17/12 to receive your order before Holiday

At home

Standard Delivery: your goods will be delivered in 3/5 working days
Cost: free for orders over £49; for orders under this amount, the cost will be £6.90.

Express Delivery: your goods will be delivered in 1/2 working days*
Cost: £19.90

Orders are shipped with UPS and delivered exclusively on weekdays during office hours, from Monday to Friday, excluding national and local holidays. On other occasions, such as holidays, the processing times may be slightly longer.

* For express shipments, orders placed by 12:00 (GMT+1) are delivered within the following two working days. Orders placed after 12:00 (GMT+1) are delivered within the following 3 working days.

Return costs and methods

We have extended the amount of time available to return an order over the Christmas period. You have until 08/01/2021 to return goods purchased between 20/11/2020 and 23/12/2020; you will then receive a refund.

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Returns with UPS courier: the service is free

Returns with trusted courier: in this case, you will be responsible for the shipping charges

In-store returns: The service is available in selected Geox stores and is free of charge. The service is temporarily unavailable

Click & Collect

The service is temporarily unavailable

Orders are shipped with UPS and delivered exclusively on weekdays during office hours, from Monday to Friday, excluding national and local holidays. On other occasions, such as holidays, the processing times may be slightly longer.

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