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The service is available from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1). We will reply as soon as possible.

WRITE
0080043696943

The service is available from Monday to Friday, from 09:00 am to 06:00 pm (GMT +1). We will reply as soon as possible.

SHIPMENTS


SHIPPING METHODS AND COSTS

Orders are shipped with UPS and delivered exclusively on weekdays during office hours, from Monday to Friday, excluding national and local holidays. On other occasions, such as holidays, the processing times may be slightly longer.

Please remember that the order shipping address must coincide with the country selected to browse the website. You can change the country on the menu on the bottom left-hand side. The shipping address cannot be changed once the order has been made. All orders are processed automatically and we cannot alter the shipping and delivery times.

There are two different shipping methods on Geox.com: standard and express.*

For express shipments, orders made by 12:00 (GMT+1) are delivered within the following 2 working days. Orders made after 12:00 (GMT+1) are delivered within the following 3 working days.

* Please add an extra day for delivery for orders from remote areas.

Shipping costs and times for each country are indicated below. The shipment times are calculated from the moment when the order is delivered to the courier.


COUNTRY
TYPE
WORKING DAYS
COSTS
Italy*
standard
1-2 working days
free
 
express
following business day
€ 14.90
Monaco
standard
1-2 working days
€ 9.90
 
express
1-2 working days
€ 24.90
Slovenia
standard
1-2 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Austria
standard
2-3 working days
free
 
express
1-2 working days
€ 24.90
Belgium
standard
2-3 working days
€ 14.90
 
express
1-2 working days
€ 24.90
Luxembourg
standard
2-3 working days
free
 
express
1-2 working days
€ 24.90
Netherlands
standard
2-3 working days
free
 
express
1-2 working days
€ 24.90
Switzerland
standard
2-3 working days
CHF 11.00
 
express
1-2 working days
CHF 27.00
France
standard
2-4 working days
free
 
express
1-2 working days
€ 24.90
Germany
standard
2-4 working days
free
 
express
1-2 working days
€ 24.90
Spain
standard
2-4 working days
free
 
express
1-2 working days
€ 24.90
Denmark
standard
3-4 working days
111 DKK
 
express
1-2 working days
261 DKK
Portugal
standard
3-4 working days
€ 9.90
 
express
1-2 working days
€ 24.90
Slovakia
standard
3-4 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Hungary
standard
3-4 working days
Ft 2250
 
express
1-2 working days
Ft 7200
Greece
standard
3-5 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Sweden
standard
3-5 working days
137 SEK
 
express
1-2 working days
322 SEK
United Kingdom
standard
3-5 working days
free
 
express
1-2 working days
£ 19.90
Estonia
standard
4-5 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Ireland
standard
4-5 working days
€ 9.90
 
express
1-2 working days
€ 24.90
Latvia
standard
4-5 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Lithuania
standard
4-5 working days
€ 14.90
 
express
1-2 working days
€ 35.00
Czech Republic
standard
3-6 working days
385 Kč
 
express
1-2 working days
905 Kč
Finland
standard
4-7 working days
€ 14.90
 
express
1-2 working days
€ 35.00

Please note that we do not ship to the following countries: Madeira (Portugal), Canary Islands (Spain), Channel Islands and DOM TOM territories (France).


TRACKING SHIPMENTS

You can track shipment of your order using the tracking number sent by e-mail; alternatively, if you are a registered customer, you can check it directly from your Account. We will send you an e-mail confirming shipment as soon as the order leaves our warehouse. Please remember that it can take up to 24 hours before it is possible to track your package.

NB: if the courier is unable to deliver your order, a new attempt at delivery will be made on the next working day, for a total of three attempts. If the delivery cannot be made, the order will automatically be returned to our warehouse and the order amount will be refunded according to the payment method used. If the courier is unable to deliver your order, you will be left a failed delivery notice containing the address of the UPS Access Point near you, where you can collect your order. If you do not collect it, the order will automatically be returned to our warehouse.