Help • Returns and Refunds

How long does a refund for a returned item take?

The time required for a refund depends on the payment method used for the purchase.

  • Credit card: the refund will be made to the same Credit Card used to make the purchase. The time it will take to receive the payment varies depending on the bank.
  • Klarna: for complete information about the timeframe for refunds, click here (https://www.klarna.com/dk/kundeservice/hvor-lang-tid-tager-tilbagebetalinger/).

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