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Once the order has been shipped, you will receive an e-mail confirming the order and containing the shipping details and a tracking number to track the shipment of your order.
The orders are shipped with UPS and delivered exclusively on business days.
No, the shipment can only be made in the same country where the order was placed.
Of course! You can have the package sent to the place that suits you. When making the purchase, you must indicate the desired destination.
Orders placed on this site can only be shipped within Canada.
The available delivery options include standard, express and in-store.
The shipment time varies in relation to the delivery option selected during the purchase phase.
If the courier is unable to deliver your order, a new attempt at delivery will be made on the next business day, for a total of three attempts.
To facilitate the collection of your order after three consecutive failed attempts, UPS can use its affiliated Access Points.
After receiving the e-mail confirming the shipment, up to 24 hours may be necessary to track the online order.
Of course. The free Click & Collect service allows you to purchase online and pick up your order from participating Geox stores.
The collection from store service is active in a certain number of Geox store.
You can collect your purchase within 15 days from the e-mail notifying the delivery at the store, during the store’s opening hours.