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What payment methods are available?
You can choose between the following payment methods on geox.com:
Credit card (Visa, Mastercard, Maestro, Visa Electron). The amount will only be charged on your credit card when the item is shipped.
Klarna: The Klarna payment option available in your country will be shown at the checkout. Please note that Klarna is an independent payment company and Geox has no influence over whether your payment is accepted or not. For more information regarding this payment method, click here.
Should an order include items sent from different warehouses, the Express and Click & Collect delivery options will not be available.
What is the 3D Secure system and how does payment work with it?
To guarantee the utmost security during your online purchase, credit card payments on the geox.com website use 3D Secure technology.
3D Secure is a security system used to make sure that the user is actually the named holder of the card used for the purchase. For every order you make, you could be redirected to your Bank’s website to authenticate your transaction. To register your credit card for the 3D Secure service and for any further information regarding this technology, we recommend you visit the specific section on your Bank’s website.
The new Payment Services Directive (PSD2) introduces Strong Customer Authentication (SCA), which is aimed at making online transactions more secure and reducing the frequency of scams. This means you will need to carry out an additional step to confirm your identity during the payment process.
We should remind you that, when the SCA becomes compulsory, unauthenticated transactions may be refused. We use verified encryption technology to protect your data.